Project & Program Management

TOM TAFELSKY

**** *** *** * • Seattle, WA ***** •

206-***-**** • ***.********@*****.***

QUALIFICATION’S SUMMARY

Strong blend of project and program management, coordination, and administration experience in technology and creative environments; process-oriented approach to project planning/execution and adeptness for building collaborative working relationships that leverage individual and group strengths to achieve common goals. A well-rounded skill set that includes:

• Experience managing and implementing a variety of innovative technology programs and services in agile environments.

• Self-starter with an entrepreneurial mindset and a drive to support organizational missions.

• Success building/managing cooperative relationships and partnerships with diverse stakeholders.

• Strong administrative, organization, coordination and time-management skills.

• Highly effective communicator with strong interpersonal, people management, and collaborative leadership skills.

PROFESSIONAL EXPERIENCE

Program Manager, Alere Wellbeing, Seattle WA; 2011-2012

Providing personal interaction tools and services to support healthy lifestyles.

Responsible for planning, coordinating and, managing production releases under umbrella programs including scheduling, resourcing, and on-going administration tasks. Accomplishments include:

• Initiated several program improvements including successful launch of online enrollment platform increasing overall program participation by 30%.

• Implemented weekly planning process integral to on-going program reviews, evaluations, and overall service improvements.

• Implemented sprint planning process integral to on-going production work and client launches.

• Initiated review, clean up, and on-going maintenance process of sustaining backlog.

Founder/Program Director; Urban Music Farm, Seattle WA, 2010 – 2012

Offering innovative recreational music-making programs and services fostering grass roots community development and engagement.

As Program Director develop, implement, and administer innovative music-making programs and events focused on grassroots community involvement in collaborative recreational musical pursuits. Accomplishments include:

• Successfully launched ‘Musician Partnership Program’ focused on collaboration with local artists and musicians seeking opportunities to host innovative workshops, classes, and events for local youth and adults.

• Implemented membership program to support on-going programming and events offering unique ways for community members to be involved in the organization and support the mission.

• Music programming and event highlights include Facilitated Jam Sessions & Advancement Workshops, Collaboration Studio, Moods-Melodies & Improvisation, Finding Your Voice, Musician Spotlight Series, and ‘Music on Screen’ Documentary Film Series.

Program Manager, Serials Solutions, Seattle WA; 2006 – 2010

Providing libraries with electronic resource discovery and data management tools and services.

Responsible for defining and documenting program deliverables, user experiences, and management of overall project plans, schedules, and resources. Accomplishments include:

• Authored program specifications and managed project lifecycles for several new services and related features instrumental in new sales and customer renewals.

• Conducted systematic program evaluations to ensure products and services achieved desired business and marketing objectives and measurable value to clients and end-users.

• Collaborated with product management on marketing and branding campaigns designed to clearly articulate program benefits and product features to customers and generate sales and revenue.

Web Project Manager; UpSellUSA, Seattle WA, 2004 -2006

Integrated e-learning management solutions, creative services and sales incentive ‘program’ provider.

Responsible for gathering client requirements, defining and documenting program plans and deliverables, creating content and managing/coordinating project implementation schedules, budgets and resources. Accomplishments include:

• Managed strategic company initiative aimed at the development of Incentive Power; a consumer-facing, subscription-based ‘incentive program’ management application.

• Spearheaded e-Commerce website development project for MSN community. Identified and defined business requirements and program specifications required for successful launch.

ADDITIONAL WORK HISTORY

IT Project Coordinator, Swedish Medical Center, Seattle WA, 2002 – 2004

International Project Manager, Internap Network Services, Seattle WA, 1999 – 2001

Network Project Manager, International Telcom, Ltd., Seattle WA, 1998 – 1999

EDUCATION

Masters of Communication; Digital Media, University of Washington – Seattle, WA 6/04

Principles of Project Management - Versatile Company, 6/00

BA; Emphasis in Media Arts & Technology, The Evergreen State College – Olympia, WA 6/97

COMPUTER/SOFTWARE KNOWLEDGE

Windows XP, Mac OSX, HTML, XML, CSS, ASP/.NET, JAVA, MySQL, Word, Excel, MS Project, PowerPoint, Outlook, Visio

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