Manager Quality Assurance
Resume:
JAMIE THOMASON
Virginia Beach, Virginia 23451
H - 757-***-****
M - 757-***-****
*************@**********.***
OBJECTIVE:
Seeking a position at an esteemed company where I can maximize my Management skills, Quality Assurance, Program Development and Training Experience.
SKILL SUMMARY:
> Can Manage Restaurant, Fast food, Deli and Retail Store functions
> Effective Leadership Skills
> Meticolous Observations
> Ability to conduct and Research
> Ability to operate all equipment necessary to perform the job
> Ability to adjust priorities and manages time wisely in a fast paced environment
> Ability to communicate in a clear, concsise, understandble manner and listen attentively to others to understand materials and provide instructions as well.
> Proficient in Microsoft word, excel, powerpoint and POS system (Point of Sales)
> Probling Solving Abilities
WORK EXPERIENCE:
STORE MANAGER
WERDENBURG INCORPORATED
"Santis Delicatessen"
(Specialty, Deli and Retail store)
7431 Yakal St. Sna Antonio Village
Makati City, Philippines
September 2006 - August 2008
JOB SUMMARY:
> Responsible for handling and overseeing all the day to day process that are carried out in the store
> Handled 4 outlets of the company; there are 9 outlets
> Manages 15 to 18 or more employees per store
> In Charge of product inventory, sales, goods for display, ordering, stocking and spoilages
> Gives feed back and opinion to higher management based on clients need, wants and observations
> Attends seminars meetings conducted by the head office with regards to the products, services and compliants
> Receives handle customer compliants and inquiries
> Designs and garnishes coldcuts platter, hors d ouvres, wine or gift baskets
AREA MANAGER
YELLOW CAB PIZZA COMPANY
5484 South Super Hi-Way
Bangkal, Makati City, Philippines
August 2003 - Spetember 2006
JOB SUMMARY:
> Directly reporting to the Operation's Manager, Directors and Franchisees
> Handled 11 stores and managed more than a 100 employees
> Responsible for the highest level of Customer Service throughout the Stores handled.
> Conducts orientation, train, coach the management staff in execution of daily task and to maximize sales
>participate in administering company policies and developing long range goals and objectives
> Coordinate sales promotion activities and pricing
> Oversees the preparation of the food
> Review operational reports and records to adherance to company policies and procedures, monitor profitability and manage manpower budgets
> Analyze Marketing potentials of new and existing store locations and recommends additional sites or closing of existing stores
> Coordinate new store openings/closing of exising locations
> Ensure that the proper channels of communications exist between the stores and the head office
> Oversees compliance of store managers with establish company policies and standards
> Help solve problems that affect the store service, efficiency and productivity
> Inspect store premises to ensure that adequate security exist and that facilities comply with safety and environmental codes and ordinances.
> Any task assigned from time to time.
BRANCH MARKETING OFFICER
JOLLIBEE FOODS CORPORATION
National Road Binakayan, Kawit, Cavite
Philippines
January 2003 - March 2003
JOB SUMMARY:
> Coordinate all marketing, advertising and promotional staff and activities
> Conducts market research to determine market requirements for existing future products
> Analysis of customer research, current market conditions and competitors information
> Manage the productivity of the marketing plans and projects
> liaiason with media and advertising
> Develop and implement marketing plans and projects for new and existing products.
WINE MERCHANT/HORS D' OEUVRES MAKER
GRAND VICTORIA
Taft Avenue, Manila
Philippines
September 2002 - January 2003
JOB SUMMARY:
> In Charge of the public relations
> Part time job that uses culinary skills to match and enhance the tatse of wine
QUALITY ASSURANCE SPECIALIST
FIGARO COFFEE COMPANY
G/F HV Dela Costa St. Makati City
Philippines
March 2001 - June 2002
JOB SUMMARY
> Directly reporting to the Owners and Franchisees
> Evaluates and Monitors products inside the store
> Ensuring the products are served in its best quality
> Gives Trainings with the products same with the troubleshooting of the equipments being used inside the store.
ADMINISTRATIVE ASSISTANT
ARISTOCRAT DELIVERS
286 GF Madrigal Building
Escolta, Manila Philippines
June 2000 - October 2000
JOB SUMMARY
> Directly Reporting to the Owner/ Manager
> Performs Clerical duties
> Coordinate and maintain records
> Set up meetings and conferences
> Other Duties assigned
> Provide office orientation for new employees
HUMAN RESOURCES ASSISTANT
ISLAND COVE RESORT AND LEISURE PARK
Covelandia Rd. Binakayan, Kawit, Cavite
Philippines
March 1999 - May 2000
JOB SUMMARY
> Directly reporting to the Human Resouces Manager
> Assists with the administration of the day to day operations of the Human Resources functions and Duties
> Carries out responsibilities in some or all of the following functional areas: Departamental development, Benefits, Compensation, Organization, Executive, Administrative and emplyment
> Recruiting and Staffing Logistics
> Employee orientation, developmental and traning logistics and record keeping
> Assisting with employee relations
> Compesation and benefis administration and record keeping
> Employee Services
> Maintaining employee files and HR filing system
TRAINING AND SEMINARS ATTENDED:
- Complaints Discussion Werdenburg Yakal, Makati City Philippines
- Wine Testing Seminar Werdenburg Yakal, Makati City Philippines
- Yellow Cab training such as Store Purchasing, Grooming seminar conducted by Avon Philippines, Human Resources Seminar and other mandated seminar in and out of the company
EDUCATIONAL ATTAINMENT:
PHILIPPINE WOMEN'S UNIVERSITY
Taft Avenue, Manila, Philippines
1995 - 1999
4 Years Bachelor of Science
Major Area of Studies : HOTEL AND RESTAURANT MANAGEMENT
REFERENCES UPON REQUEST
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