Senior Business/System Analyst
Resume:
Hung Vo
Clermont, FL *****
******@*****.***
SUMMARY: Extensive experience in the computer industry with a strong background in full-life cycle project management, business analysis, application programming, data administration, data modeling, and database administration.
EXPERIENCE:
08 – Present Codeworks
Senior Consultant
Assigned to Metavante as the Senior Consultant. Responsible for developing the Euro Rate Conversion project that included the following:
• Developed loans, payments, and rates programs using COBOL 390/VSAM/CICS/Smartest
• Developed system and detail design documentation for existing system and new processes
• Performed unit and system testing using Intertest
• Worked with project manager to develop detailed project plans for enhancements
• Worked with Business Analyst to execute test scripts to validate development against RTM
06 – 08 Vega Consulting/Ciber Inc.
Senior Business Analyst/Programmer
Assigned to Harcourt Publishing Incorporated/Elsevier as the Senior Business Analyst/Programmer. Responsible for developing the Depository Sale, ISBN-13 conversion, and E-Commerce projects that included the following:
• Developed system and detail design documentation using Visio/Word for the existing system for the conversion effort and new enhancements to existing processes
• Conducted JAD sessions for Use Cases development and requirements gathering
• Worked with business users to gather business requirements for technical enhancements, defects, or other development requests
• Worked with developers to analyze technical requirements to support enhancements
• Worked with project manager to develop detailed project plans for enhancements
• Responsible for maintaining relationship/requirements between major stakeholders and the development group
• Created design documents – Scope of Work, Detailed Functional Design, Test Cases
• Produced and updated system/support documentation out on Sharepoint
• Worked with the QA team to develop RTM documentation and to execute test scripts to validate development source codes
• Developed system using COBOL 390/VSAM/DB2/Expediter
• Developed conversion/ETL programs to load DB2 tables for the ISBN-13 project
• Performed Local DB2 Database administration tasks: unload/convert/load of data into DB2 tables; drop/create/rebuild indexes; create DDLs using Platinum for DB2
04 – 06 Computer Associates
Business Analyst/Programmer
Assigned to the Office of Personnel Management as the Business Analyst/Programmer. Responsible for developing the Direct Pay Life Insurance system that included the following:
• Collected business requirements from internal/external sources
• Translated business requirements into technical specifications
• Worked with developers to analyze technical requirements to support enhancements
• Worked with project manager to develop detailed project plans for enhancements
• Developed system and detail design documentation for the DPLI system
• Developed data and system flow diagrams using Visio/Word
• Developed system using COBOL 390/VSAM/CICS/File-Aid/Expediter
• Developed testing scripts using Hiperstation for all on-line screens
98 – 04 Systems Applications Incorporated
Senior Consultant/Project Manager
Assigned to the Marriott account as the Senior Programmer/Analyst. Responsible for developing the One Yield System that included the following:
• Developed Reservation system using DB2/COBOL 390/VSAM
• Developed Unit/String test scripts, Conversion/ Extract-Tranform-Load programs,
System and Detail Design Documentation
• Performed Unit/String/System testing of programs
• Performed DB2 local database administration function: Repair, RunStat, Start DataBase, Load, Unload/Extract, Create, and Reorg
Assigned to the Verizon account as a Senior Consultant/Project Manager. Responsible for developing, managing, and maintaining the Verizon account that included the following:
• Developed Account Receivable and Billing systems using DB2/COBOL/VSAM/CICS in MVS/XA environment and PEGASYS as the migration tool
• Performed DB2 local database administration function: Repair, RunStat, Start DataBase, Load, Unload, Create, and Reorg
• Performed Unit/String/System testing of programs
• Performed extract of data from external billing systems (DB2, ORACLE, VSAM, flat files), convert, and load data into the Account Receivable system
• Provided ongoing and complete service to clients including handling day-to-day issues between clients and consultants, consultants and corporate, and clients and corporate
• Work with business users to gather business requirements for technical enhancements, defects, or other development requests.
Assigned to the Blue Cross and Blue Shield account as the Business Analyst/Programmer. Responsible for developing the Enrollment systems that included the following:
• Worked with business users to gather business requirements for technical enhancements, defects, or other development requests
• Worked with developers to analyze technical requirements to support enhancements
• Worked with the QA team to execute test scripts to validate development
• Developed system documentation for existing programs and new enhancements
• Developed data and system flow diagrams using Visio
• Developed systems using DB2/COBOL/VSAM/CICS in MVS/XA environment
• Performed Unit/String/System testing of programs using Expediter
92 – 98 COMSYS Technical Services
Project Manager/Senior Programmer Analyst
Assigned to MCI Tax project (New Tax Facility) as a Senior Programmer Analyst. Responsible for the following tasks:
• Developed system using COBOL/DB2/VSAM/CICS
• Created, loaded, unloaded and organized DB2 tables, plans and packages; developing system using DB2/COBOL/VSAM in MVS/XA environment;
• Validated system testing of software from the client view (Visual C++) to the server node (COBOL/DB2/CICS); Unit/String testing using Expediter
• Provided analysis of overall system in preparation for the year 2000 conversion that included: programs, JCLs, internal/external interfaces, and documentation
• Worked directly with clients to investigate and coordinate the resolution of client issues
Assigned to MCI Global project as Team Lead/Project Manager - participated in the full life-cycle development of the Global project (Concert) which included the following tasks:
• Managed all aspects of a SDLC project that included a team of eight developers and four quality assurance personnel
• Developed system using DB2/COBOL/VSAM in MVS/XA environment
• Unit and system tested applications using Intertest, Expediter, and FileAid
• Worked with business users to gather business requirements for technical enhancements, defects, or other development requests.
• Worked with developers to analyze technical requirements to support enhancements
• Extracted fulfillment data from ORACLE tables to convert and load into DB2 tables
• Coordinated all software migration to user acceptance/production environment through Endeavor
• Directed and coordinated activities of project personnel to ensure project progresses on schedule and within budget
• Identified and scheduled project deliverables, milestones, level of effort, required tasks, software release plans, and system functional specifications
• Performed as team Local DB2 Database Administrator for designing, creating, loading, maintaining, and granting permissions to project tables
• Conducted technical interviews, recruiting, and terminating services of consultants
91 - 92 IMI SYSTEMS
Senior Consultant/Business Analyst
Assigned to Bell Atlantic as a Senior Consultant to participate in the development and implementation of the Contract Accounts Processing System:
• Developed system using COBOL II, DB2, VSAM, XDB, TELON Design Facility and Excelerator
• Developed data /process flow diagrams, and functional /system requirements specifications
• Worked with users to execute test scripts to validate development
• Worked with developers to analyze technical requirements to support enhancements
Assigned to MCI Call Processing department as a Business Analyst/Programmer to participate in the re engineering of the Call Traffic Editor:
• Collected business requirements from internal/external sources to be translated into detailed technical specifications for system development
• Designed system using CASE Tools (IEW/ADW - Planning, Analysis, and Design)
• Developed data flows/process flow diagrams, and functional /system requirement specifications for existing systems and new enhancements
• Worked with business users to execute test scripts to validate development
• Work with developers to analyze technical requirements to support enhancements
• Developed prototype systems using Microfocus COBOL/XDB on the PC and COBOL/VSAM/DB2 on the mainframe
89 - 91 CACI INC FEDERAL
Database/Requirement Analyst
Assigned to the Database Administration group as a Database/Requirement Analyst:
• Designed and developed database design/implementation, user accesses, proper usage and performance of SQL/DS and DB2 databases
• Utilized QMF and SPUFI to navigate through different databases (ORACLE, DB2, SQL/DS) for data load/unload and to generate statistical reports
• Served as Business/Requirement Analyst to collect business requirements and translate into technical specifications for system development
• Wrote PL/1 and COBOL programs to handle different input data format for loading data into database
87 89 ORI/CALCULON
Programmer
Assigned to Housing and Urban Development as a Programmer to work on the COAP accounting system. Responsible for collecting business requirements; developed general/detail design documents for existing processes and new enhancements; developed programs using COBOL and MAPPER1100.
85 87 NATIONAL WEATHER SERVICES
Programmer
Developed payroll and travel claim processing system on IBM PC using dBASE III+ and COBOL/VSAM on IBM 4341. Initiated PC to PC file transfer process. Provided guidance to the user community in the use of PC packages and assisted in installing PC and peripherals.
TECHNICAL SUMMARY:
Hardware: IBM 30XX, 43XX, 37XX, IBM PCs, UNIVAC 11XX, VAX 8350
Software: COBOL II/390/LE, DB2, CICS, QMF, SPUFI, BMC, ISPF, MANTIS, (4GL), ROSCOE, MAPPER (4GL), PL/1, BASIC, FORTRAN, PASCAL, PL/SQL, SQL, ORACLE, VSAM, SQL*PLUS, ADW, IEW, MICROFOCUS, EXCELERATOR, TELON, XDB, Data Manager, MVS/XA, Z/OS, JCL, TSO/ISPF, DBASE III+, FILEAID, INTERTEST, EXPEDITER, ENDEVOR, APS Client Server, Borland C++, OS/2, VISUAL C++, WINDOWS 98/NT, Visual C++, PVCS, Java, JavaScript, SQL Server 2000, SQL Server 2005, HTML, Visio, Unix, Microsoft Project, PEGASYS, FILEAID, FILEAID for DB2, Lotus Notes, FTP, NDM, Endevor, HiperStation, Platinum for DB2, Smartest, Sharepoint
EDUCATION: B.S. Computer Science - University of Maryland, 1986
Project Management – Learning Tree - 2000
HTML, JavaScript, Java Programming – IT Advance Training – 2001
Introduction to Unix – IT Advance Training - 2001
Requirement Gathering – Management Concepts Incorporated - 2005
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