IT Manager
Resume:
JOURDAN ROTHSCHILD
*** *. ****** ~ Springfield IL 62704
********@*****.***
SUMMARY OF QUALIFICATIONS
Dynamic, results-driven professional with extensive experience in Systems, Design, Pre-sales, Network Engineering, Network Security, Client Security, Leadership, Problem Solving, Marketing Strategies, and Business Development. Over 15 years of experience developing technology-driven solutions for State, Federal, Government organizations and Fortune 500 companies within the telecommunications industry. Proven ability to help businesses and government agencies enhance and streamline their business processes by implementing cutting edge networking technologies. Unique combination of entrepreneurial vision, strategic management, technical excellence, and communication skills. Strong mentor and coach, adept at leading by example and building teams dedicated to responsive network and desktop support. Effective communicator with strong teambuilding skills able to coordinate cross-functional groups to accomplish objectives and meet critical deadlines in a fast-paced, high-growth, and diverse environment.
IT SKILLS
Platforms/Operating Systems Windows 95, 98, XP, Vista, Windows 7, Windows 2000 Professional, Windows 2000 Server, Windows 2003 Server, Exchange 5 & Exchange 2003, SCO Unix, Red Hat Linux, Ubuntu, Linux Mint, Mephis Linux, Solaris 8
Applications Exchange 5 & 2003, Microsoft Visio XP & 2007, Microsoft Word, Excel, PowerPoint, Access, Project 2007, Netformx, Opnet, Sniffer Pro
Networking Cisco IOS, TCP/IP, BGP, EIGRP, OSPF, SNA Switching, Frame Relay, PTP, ISDN, T1/T3/DS3/OCn, X.25, DSL, L3 Switching, VLAN and WAN Routing, Trunking, VPN, Channeling, Load-Balancing, DNS, NAT, Ethernet 10/100/GIG, Wireless, HSRP, Spanning Tree, EIA/TIA Cabling Standards, PPP Multi-link, Frame Relay Multi-Link Bundling
PROFESSIONAL EXPERIENCE
AT&T WORLDWIDE PROJECT MANGEMENT, Springfield, IL
2007 - Present
Optical Network Project Manager, Aug 2007 – Present
• Seasoned professional, with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a Projectized Organizational structure
• Experienced in coordinating, negotiating and motivating outside vendors in support of timeline and construction and IT project deliverables.
• Excel at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives.
• Effectively training, motivating and mentoring onsite and off-site junior managers, engineers, planners, construction crews and technicians
• Portfolio Management (PMO) responsibility for SONET and MON networks, GigaMan and the Cisco OPT-E-MAN (Metropolitan Area Network)
• PMO Responsibilities included integration management, scope and time management. Cost management was provided using ATT ICB process
• Significant responsibilities for human resource management involved engaging and setting up new areas of responsibilities for construction, support and special areas of knowledge
• Communications planning allowed team to overcome internal roadblocks and focused on efficient joint architecture, design and construction teams.
• Portfolios that had significant risks were managed by a proactive assessment and tracking of risks and mitigation strategies. Shared needs were managed via the PMO process and shared servers, architectures and key learning between the Programs.
• Provided Project Management milestones for internal and external teams. Tools used were Microsoft Project 2007
• Strong experience with ATT Optical network technologies.
• Project Managed teams of Network Specialists to configure provision and automate the setup of network elements for SONET, MON, Ethernet over SONET, GigaMan and FiberMan and OPT-E- MAN technologies. Vendors included Nortel, Fujitsu and Cisco, JDS Uniphase
Primary Projects and Accomplishments:
• Chicago Public Schools installation of the 2nd 100 of 650 school locations with new OPT-E-MAN circuits connecting Charter, Middle, and High Schools via high speed optical transports back to the main ISP facility to allow for High Speed Internet connectivity for students and facility. Total PMO Cost for project is $6.5 Million over the term of the contract.
AT&T NETWORK ENGINEERING & CONSTRUCTION, Springfield, IL 2006 - 2007
Construction Field Manager, April 2006 – Aug 2007
• Building Telecom infrastructure to allow for new and updated services, placing and splicing outside plant facilities, including Copper and Fiber cables. Infrastructure to include Aerial, Burial, Underground, and Submarine locations.
• Provide daily work scheduling & safety processes and procedures to allow for accident free work environment.
• Provide project management involvement to complete projects by required time frames.
• Supervised construction team up to 50 Union Craftsmen. Maintain 3 Garage locations throughout the State of Illinois, Provide Safety and Quality analysis to insure work has been performed meeting Standards as prescribed by Bell Systems.
• Maintain Heavy Construction inventory
• Maintain Cable and Fiber Inventory at 3 Garage locations
• Order necessary cable as per design prints.
• Maintain Workman’s Compensation and FMLA documentation
• Work with multiple Network groups to obtain completion of jobs.
Primary Projects and Accomplishments:
• Completed installation for 25 Extended Range DSL deployment locations.
• Completed installation of OC192 State of Illinois Fiber Optics Ring connecting multiple nodes
• Completed migration from Microwave communication link to OC-48 Fiber Optic Ring connection 10 location around the State of Illinois.
• Completed over 250 PSTN, 250 DS1, 125 DS3 and above installations requiring new or existing infrastructure
• Prepared multiple locations within Project Light Speed build to allow for integration of hardware and infrastructure to be implemented
AT&T DESIGN ENGINEERING, Springfield, IL 1995 - 2006
Design Engineer/System Engineer/Presales Engineer, 2000 – 2006
• Design, develop, engineer Pre-sales Network Designs, supporting Data, Voice, Convergence, & Security.
• Design, develop, and maintain the State of Illinois CMS (Central Management Services) 1800 Node Frame Relay Network – support 75 State of Illinois agencies with a total of 25,000+ end-users using AS400 Token Ring and SNA connectivity and SDLC. Conversion from Token Ring, SNA, SDLC to complete IP infrastructure completed in June 2005 using Cisco SNA Switching.
• Work with AS400 and Mainframe engineers to finalize transporting over 600 Token Ring and SNA connections as the final phase of IP conversion over the Frame Relay Wide Area Network using Cisco SNA Switching to allow for seamless IP connectivity between Agency locations and the CMS Data Centers
• Develop detailed design documentation based on customer move, add, and change orders.
• Write Statement of Work, Project Implementation Guides, and Engineering Design documentation.
• Develop Proof of Concept designs and network drawings to support projects and field operations.
• Establish network migration plans for customers/agencies moving to the Frame Relay/ATM network.
• Design inter agency connections and ensure network security and functionality.
• Develop network solutions that enable the State network and agency members to share data.
• Provide emergency response support during catastrophic outages.
• Model network via SBCED Opnet to pre-design network configurations and determine best practices.
• Collect detailed network data for trend reporting.
Primary Projects and Accomplishments:
• Network Reconfiguration: Saved Dept. of Human Services over $1.2 million in annual costs by redesigning the Department of Human Services and the Office of Rehabilitated Services networks.
• Department of Employment Security's Head Office Relocation: Moved network services from one end of Chicago to the other without a noticeable amount of downtime for over 2000 users.
• Point-to-Point SNA Conversion: Converted almost all of the State of Illinois Agencies from using dedicated AS400 Point-to-Point SNA and AS400 Token Ring connections to IP Packet Encapsulated SNA (SNA switching) using a completely new IP Network Infrastructure.
• X.25 Conversion: Saved the State of Illinois over $5 million in operating costs by converting and replacing an X.25-based network with a full IP-based network infrastructure.
Data Design Consultant, 1999 - 2000
• Designed network infrastructure for business customers including LAN, WAN, MAN, and MON configurations.
• Configured CPE and determined pricing strategy.
• Designed network infrastructure to support the following services: DS0, DS1, DS3, T3, OC-3, OC- 12, OC-48, OC-192, Frame Relay, Sonet, ISDN, GigaMan, and Ethernet over Sonet.
• Completed design documentation for all projects including Statement of Work, Scope of Work, Pre- Installation Guidelines, Bill of Materials, as well as detailed Visio diagrams.
ALLTECH DATA SYSTEMS, Springfield, IL 1998 - 1999
Manager, Technical Services/Senior System Engineer, 1998 - 1999
• Determined requirements and designed, supported, and installed network and computer equipment.
• Installed and maintained Cisco Routers 1600-7500 Series, Cisco Catalyst 5000/5500/5505 switches, and Cisco access servers AS5200 and ASS5300.
• Managed LAN upgrade at Parkland College. Installed, configured, and coordinated all aspects of the project to upgrade network from Token Ring to Ethernet for 1400 nodes
• with ISL Trunking and nine VLAN segments. Configured proxy server, PIX firewalls, SNMP, and Exchange Server.
• Designed complex routed layer 3 switched networks including RIP and IGRP/EIGRP to work in dedicated Point-to-Point (56K, 128K, Fractional T1, T1) Frame Relay, and ISDN environments. Used IP, IPX, and AppleTalk protocols.
• Provided technical presentations to customers and prospects.
• Assisted in the development of formal sales proposals to ensure technical accuracy.
CELLULAR ONE, Springfield, IL 1995 - 1998
Manager Information Services, 1995 - 1998
• Supervised a team of 4 technicians. Delegated daily support issues to technicians and followed up to ensure tasks were completed in a timely manner.
• Managed an annual budget of up to $5 million for Central Illinois Information Services Department.
• Supported computer and data communications systems which included monitoring system, performing backups, ensuring security, and performing capacity planning and required upgrades.
• Managed PBX system including security and capacity planning. Investigated, recommended, and implemented necessary changes to computer, data communications, and PBX facilities.
• Developed disaster recovery plans.
• Installed and maintained LAN/WAN topology between Corporate and Remote Service Centers including installation of Cisco Routers (7505, 3640, 4500, 2509, 2511 models) and
completed OSPF migration (from RIP) between hub site locations.
• Implemented Catalyst 5000, 5500, 5505 Ether Switches to enable switch to Ethernet local environment.
• Installed Cell Site RFU, which supplied RF fingerprinting to protect Cell Site callers from fraud.
• Installed and maintained ten Windows NT Backup Domain Controllers, supporting 300 NT workstations connected via 10/100mb Ethernet connection and multiple T-1 connections.
• Implemented Call Center PBX to allow incoming DID service to support customer base of 150,000 subscribers – allowed call overflow from Chicago Call center.
• Maintained up-time goal of 99.5% for computers and network.
• Tested Year 2000 compliance of computer/network hardware and software and implemented upgrades and fixes where necessary.
FGINET INC., Springfield, IL 1993 - 1995
Technical Support
• Maintained Linux TCP/IP Internet Gateway System connected to a 12-port 3-Com network hub, a Cisco 2505 router, and an Emulex 2500 Terminal Server.
• Performed user maintenance, accounting maintenance, customer billing, software setup and support.
• One of the primary founders and business partners.
SPECIALIZED TRAINING
• Cisco - (CCNA/CCDA) Cisco Certified Network /Design Associate Boot Camp
• Troubleshooting Internetworking with TCP/IP
• Cisco - (CCNA) Cisco Certified Network Associate
• Network General Expert Sniffer Network Analyzer
• Cisco - (ACRC) Advanced Cisco Router Certification
• Mastery Point - (MMTA) TIA Certified in Convergent Network Technologies.
• Cisco - (ICRC) Introduction to Cisco Router Configuration
• Mastery Point - (CCNT) TIA Certified in Convergent Network Technologies
• Cisco - (CMTD) Configuration, Monitoring, Troubleshooting Dialup
• Supporting Microsoft NT/2000 Server and Advanced Server
• Cisco - (BCMSN) Building Cisco Multilevel Switched Networks
• Troubleshooting Microsoft NT/2000 Server and Advanced Server
• Cisco - (SNAM) SNA Configuration for Multiprotocol Administrators
• Supporting Microsoft Windows NT, 2000 Workstations
• Cisco - (CIP) Channel Interface Processing
• NEXT STEP System Administration.
• Cisco - (CLSC) Cisco LAN Switching Configuration
• SCO UNIX Open Server Adm. I: User Service
• Cisco - (DCN) Designing Cisco Networks
• SCO UNIX Open Server Adm. IIa: Configuration and Maintenance
• Cisco - (CIPT) Cisco IP Telephony
• SCO UNIX Open Server Rel. 5 Adm. IIb: System Installation
• Websense - (WSCE) Certified System Engineer
• Brainbench Information Technology Industry Knowledge
• Northern Telecom X11 Basic Database Administration for Options 11-81C PBX
• Brainbench ITAA Information Security Awareness
• Northern Telecom Meridian 1 Option 21E-81C Installation and Maintenance for PBX
• Brainbench Computer Technical Support
• Brainbench Network Technical Support
• Brainbench Cisco Network Support
• Brainbench Cisco Network Design
• Brainbench Internet Security
• Brainbench Frame Relay
• ExpertRating Networking Concepts Test
• ExpertRating TCP/IP
• Six Sigma Yellow Belt
• Six Sigma Green Belt
• CompTIA Network+
EDUCATION
International Institute for Learning, Inc.
PMP Exam Preparation Course 40 Credit Hours
The Project Management Certificate Program: The Kerzner Approach® to Project Management Excellence - PMP Certification in Progress
PARKLAND COLLEGE, Champaign, IL
Associate of Applied Science in Criminal Justice, 1980
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