Customer Service Design

Samantha Kling

***.*****@*******.***

Career Objective: To obtain a web design and interactive media position focusing on the design process of a website utilizing my expertise in page layout and HTML coding.

Education: The Art Institute of Charlotte September 2012 Associates in Web Design and Interactive Media

Internship :

US Color Works, Monroe, NC Spring 2012

www.uscolorworks.com

Design Intern:

1. Worked closely with the Owner to design their website.

2. Designed Us Color Works website.

Employment

Lowe’s Home Improvement, Kannapolis, NC

Customer Service Associate; November 2007-present

1.Helping customers having a great shopping experience

2.Answering phone calls

3.As well as helping my fellow team member with any problems

they need have encountered.

Ace Hardware, Company no longer August 2007-September 2007 Customer Service Associate;

1. Answering phones.

2. Helping customers having a great shopping experience.

McDonalds, Harrisburg, NC/ Virginia Beach, VA July 2005-June 2007 Crew Member;

1. Making food.

2. Take orders

Special Skills:

Microsoft Office, Adobe Creative Suite, HTML, CSS, PHP, Final Cut, After Effects.

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