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Kevin O. Whisonant

PO Box ***

**** ************ ****

Tobaccoville, N.C. 27050

336-***-****

E-Mail: **********@*****.***

______________________________________________________________________________

OBJECTIVE:

Diversed in Customer Service in various positions. Have held positions in supervision and management. Warehouse and backroom experience. Seeking continued challenges in customer service, manufactoring and backroom.

EMPLOYMENT HISTORY:

4/2008-1/2010 T.J. Maxx Winston-Salem, N.C.

Backroom Coordinator

Supervision and management of associates in assigned areas who are trained for specific tasks and duties. Ensuring all supplies, equipment and communicational resources are available and accessible. Orchestrates the receiving of warehouse truck along with the processing and prioritizing of merchandise to sales floor in a timely fashion. Providing prompt, courteous and knowledgeable customer service. Knowledgeable of all sales floor positions and responsibilities.

5/2004-2/2008 The Club Odyssey Winston-Salem, N.C.

Bartender

Providing Customer Service in a private club setting. Responsible for opening and closing, set-up, stocking and clean-up. Responsible for cash and credit sales and qualified in register operations.

9/2002-3/2004 Goody's Clothing Winston-Salem, N.C.

Department Supervisor

Direct and indirect supervision of associates. Having the operational responsibilities for store opening and closing. Accountable for ad-sets, markdowns, floor moves, merchandising, recovery and maintaining loss prevention.

4/1998-7/2002 Qualchoice of N.C. Winston-Salem, N.C.

Customer Service Representative

Responsible for answering telephone inquiries concerning benefits, claim adjustments, enrollment and account information. Processing paperwork which included incoming correspondence, form letters, composing letters, call tracking, call-backs, and handling walk-in inquiries while composing personal data reports.

EDUCATION:

North Carolina State University Raleigh, N.C.

1984-1986

No Degree-Veterinary Medicine GPA 3:1

North Carolina Agricultural and Technical State University Greensboro, N.C.

1982-1984

No Degree-Veterinary Medicine

SKILLS

Windows, Excell, Access, Office Suites, Rumba SQL Database, Approver Workstation, Call Tracking

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