Quality Assurance Manager
Resume:
Michael G. Daly **** Avalon Drive Acton, MA *****
OBJECTIVE: A senior management position, individual contributor, or team based position where a broad based technology background, combined with an MBA education and technical management experience, will contribute to increased customer satisfaction and corporate growth.
SUMMARY:
Seasoned MBA management professional with over 25 years high technology and Department of Defense supply experience
Critical competencies include; achievement orientation, planning and organization, technological competence, networking, strategic thinking, results orientation, and relationship building
Demonstrated expertise in Marketing, Operations, Quality, and program management including the ability to coordinate and prioritize multiple programs
Extensive supplier (supply chain) relations experience including; definition of requirements, line run rate certifications and qualifications, problem characterization analysis, identification and resolution
Strong and effective customer relations and focus skills including; identification of needs/wants, conversion of requirements into internal company systems and capacities, delivery, and post sale support including schedule/use mitigation and problem resolution/prevention
Experience in various high-tech manufacturing including; PCB, SMT, MCM, subassembly, RF-Microwave, Hybrid, MCM, and component fabrication
Superlative communication, presentation, and quantitative analytical skills
EXPERIENCE:
2008 to present VICOR - VIChip, Andover, MA
A $225M pioneer and leader in advanced power component technology.
Director, Quality and Reliability Assurance
Reporting to the President of VIChip, responsible for all aspects of a quality management system and reliability assurance program for high volume, continuous flow manufacturing of VIChip technology.
Accomplishments:
* Developed and implemented a new quality program to support the transition of VIChip technology from early production to full production for Tier 1 customers.
* Created and staffed a Supplier Development Engineering organization that reduced variation of received materials to ensure ‘known-good-material’ was released to high volume line.
* Created an Ongoing Reliability Monitor Program to baseline and assess ‘as manufactured’ product FIT levels, as well as assess weekly production build quality.
* Lead an initiative that reduced product test times by an average of 23% to support greater plant test capacity.
* Lowered outgoing product quality levels from 5,000ppm to 600ppm thru various process and product improvements.
* Initiated a Process/Product Change Review Board that coordinated all PCNs to Tier 1 customers.
2004 to 2008 International Rectifier, Leominster, MA/Santa Clara, CA/Skovlunde, Denmark
A $1B, pioneer and world leader in advanced power management technology, from analog and mixed signal ICs to advanced circuit devices, power systems, and components. Aerospace & Defense (A&D) Division.
Director, Quality Assurance
Reporting to the Vice President of A&D, responsible for all aspects of a worldwide, multi-plant quality, documentation, and reliability program relating to discrete semiconductor and power modules, including DC-DC power converters.
Accomplishments:
* Developed and implemented a compliant, multi-site AS9100/SO-9001 Quality System for successful registration by Eagle Registration within 6 months.
* Recruited, hired, and trained a completely new Quality staff throughout the division - as well as generate a Quality Assurance/Business Systems Roadmap that realized significant cost reductions and customer satisfaction during its three-year deployment.
* Achieved annual Operations-based cost reductions that contributed significantly to lower Cost-of-Goods sold. Annual dollar figure in excess of $450k/year.
* Positive resolution of Quality outages experienced by several major Customers, and ensured continued delivery of product to support their program schedules.
1997 to 2004 TYCO ELECTRONICS, North Attleboro, MA
A $14B division of Tyco International and a global manufacturer of electrical and electronic connectors and components as well as other related products and accessories for original equipment manufacturer markets.
Manager of Quality Assurance
Reporting to the General Manager, responsible for all aspects of the plant quality, documentation, and reliability program relating to Metal Particle Interconnect (MPI) technology.
Accomplishments:
* Member of senior design team that successfully brought MPI technology to market (adopted by Sun Microsystems, IBM, Hewlett Packard, and Compaq) within design cost constraints and within target margin projections.
* Developed and implemented a compliant ISO-9001 Quality System for successful registration by TUV-America within 6 months.
* Initiated a plant wide safety committee and effectively resolved internal audit results concerning hazardous materials training, lockout/tag out processes, and employee emergency and fire prevention plans.
1995 to 1997 Education Sabbatical (MBA Program) – Bryant College
1990 to 1995 ELECTRO-FILMS/Vishay, INC., Warwick, RI
A $12M division of Vishay Intertechnology that manufacturers application specific thin-film passive microelectronic components used in aerospace, defense, industrial, and advanced technology applications.
Corporate Director of Product Assurance
Reporting to the President, responsible for all aspects of the company’s multi-site quality and reliability program.
Accomplishments:
* Initiated and established a Continuous Improvement (TQM) program that included team building and business/development training.
* Developed and implemented ISO-9000 policies and procedures in preparation for registration to ISO-9001.
* Created a computerized Quality Information System (QIS) to track product history, yields, AOQL levels, and customer return data.
* Facilitated reengineering efforts of customer service and final acceptance and test resulting in 25% reduction of cycle times.
1989 to 1990 M/A-COM SPACE CENTER, Waltham, MA
A $20M division of a publicly held, Fortune 500 manufacturer of active and passive RF-Microwave components used in space, defense, and industrial communication applications.
Quality Assurance Manager
Reporting to the Division Vice President, responsible for quality, reliability, test, and logistical support for major space programs under contract.
Accomplishments:
* Logistics and program support were completed on time and consistently below cost estimates.
* Developed a Quality Cost reporting system to identify areas within operations to reduce material, labor, and overhead costs.
* Established a quality program compliant with MIL-Q-9858 (ISO-9000 equivalent).
* Procured and installed a PC based information network used for manufacturing, test, and quality data collection and analysis.
1985 to 1989 GE-DATEL, INC., Mansfield, MA
A $40M wholly owned subsidiary of General Electric Semiconductor Division; manufacturer of electronic data acquisition components and systems used in aerospace, defense, industrial, and commercial signal processing applications.
Quality Assurance Manager 1987 to 1989
Reporting to the Vice President of Quality, responsible for the quality, reliability, and calibration functions, which supported the company’s three major technology centers.
Accomplishments:
* Provided direction and support for the implementation of the company’s Total Quality Management/Just-In-Time program.
* Designed and conducted team building and SPC education modules.
* Initiated a financial data collection system that quantified a $0.5M/year scrap rate.
* Performed reliability predictions for entire product line in accordance with MIL-HDBK-217
* Interfaced with DESC and DCAS Boston for the successful qualification of product to MIL-STD-1772 (ISO-9000 equivalent).
Senior Quality Assurance Engineer 1985 to 1987
COMPUTER
SKILLS: Comprehensive knowledge of Microsoft Office and statistical analysis software; as well as Apple based computer platforms.
AFFILIATIONS: Electronics Industry Association (EIA), Washington, DC
Board of Directors, JEDEC, Washington, DC – Former Board Member
American Society for Quality - Rhode Island Section
EDUCATION: MS Business Administration - Bryant College
BS Business Administration - Roger Williams University
AS Electronic Engineering Technology - RI Institute of Technology
References Available Upon Request
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