Customer Service Manager

Cachelle Myrtil

*** ******* *******, ****** ******, New York, 10977 • 845-***-**** • *************@*****.***

WORK EXPERIENCE

I Mobile October 2009- August 2011

Lead Technician

• Making repairs inform customers about warranties and after-sales services. Also provide advice and recommendations about phones. Testing & inspecting devices. Logging testing information and updating customer accounts-Performing data deletion and master reset to ensure all data is wiped from the devices.

TVR Communications April 2006- Sept 2009

Assistant Manager

• Receive payments and post amounts paid to customer accounts. Locate and monitor overdue accounts, using computers and a variety of automated systems. Record information about financial status of customers and status of collection efforts. Open and close cash register.

Nyack Hospital March 2002-July 2004

Hostess/ Dietary

• Talking to patients about their personal food preferences, discussing dietary requirements with other health care professionals and assisting dietitians in developing menus and nutritional care plans.

Rave

Head Cashier

Check the store's front-end activities where other cashiers are working, maintaining customer service, working behind a register, closing and opening store/cash register, monitoring entrance/exit doors, and ensuring loss prevention.

EDUCATION

• Nyack High School 2000-2004

• Eastwick/ Boces 2010-2012

Contact this candidate