Administrative Positions

Margie Singleton

323-***-**** Cell

OBJECTIVE: Obtain a position within the travel industry as a Travel Consultant.

WORK EXPERIENCE:

Riverside County Regional Medical Center, Office Assistant III, October 2006 – March 2010

•Performed complex clerical work requiring the application of laws, policies, procedures, and specialized terminology, prepares and processes materials which require the review of complex source material and a thorough familiarity with policies, procedures, terminology and various applicable laws in order to obtain the necessary data.

•Typed correspondence, reports, memoranda, case records, documents, orders, and payrolls, statistical data (e.g., charts, tables, graphs) from rough drafts, marginal notes, or general instructions.

•Scheduled appointments and relieves supervisor of administrative detail, such as, checking time and attendance reports and approving purchase requisitions; assists in carrying out administrative policies and procedures.

•Transcribed dictation from voice recording, shorthand, speedwriting, stenography, or steno script; takes and types/keyboards minutes of meetings.

•Assembled information from various sources and arranges into proper format; proofreads written materials to identify errors in punctuation, spelling, and grammar; sets up and maintains office files, records and indexes.

•Provided general information to office and telephone callers and/or refers them to appropriate party; maintains control files to monitor the status and expedite the completion of staff assignments.

•Coordinated time, place and participant arrangements for meetings.

•Sorted, screens, prioritizes and routes incoming mail; Maintains office supply inventories and orders supplies.

•Sets up and maintains employee personnel files, departmental position control files, and other personnel records; compiles data and prepares routine statistical and narrative reports relating to the departmental work force profile for affirmative action reporting, employee turnover trends, staff utilization patterns and other personnel-related matters and processes.

•Facilitated the arranging of hiring interviews; monitors the receipt of hiring interview results from appointing authorities and audits the interview logs for completeness and conformance to County and departmental procedures; maintains departmental promotion and transfer eligibility lists and refers individuals to departmental appointing authorities as requested.

•Researched and conducted comparisons on products, services, vendors; Compares availability, quality and cost factors for departmental needs.

•Reviewed requisitions for completeness, accuracy, cost effectiveness, and adherence to standards, codes, County policies, and procedures.

Intuit, Payroll Specialist, November 2006 -January 2007

•Prepared and processed payroll

•Reconciled payroll bank statements

•Processed employee verifications

•Processed payroll for 1,000+ employees

•Organized all incoming paperwork from HR (new, term and change actions)

•Maintained all payroll tax and garnishment files

Eagle Beach Inc., Administrative Assistant, May 2003 - January 2005

•Scheduled meetings and appointments for administrative staff, using discretion in committing individuals' time; monitors the progress and execution of plans, projects, and activities initiated by supervisor and administrative staff

•Prepared correspondences, document invoices, including materials for payment of trainers

•Maintained in-office calendar and training calendar, keeping track of schedules/appointments

•Made travel arrangements for administrative staff

•Provided assistance to professional staff

•Processed new hire/termination paperwork

•Processed employee benefit enrollment

•Audited employee entries into EDP file maintenance system

•Updated personnel files and medical files

Riverside Substance Abuse Clinic, Office Assistant II/Receptionist, April 2002- May 2003

• Registered patients for medical services such as emergency treatment care and non-emergency walk-in treatment following registration procedures.

• Reviewed patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines.

• Reviewed patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.

• Conducted initial intake interviews for substance abuse treatment.

• Evaluated possible assistance eligibility and refers patients to Medi-Cal and MISP as appropriate.

• Contacted patient's medical insurance carrier to obtain authorization for treatment and to verify eligibility and coverage.

• Received and record payments for medical treatment from patients.

• Recorded payment information on patient payment receipt and log this information on the appropriate forms.

• Referred patients with problem accounts to patient accounts for review of account status.

• Received required information from patients and complete medical forms to ensure accuracy of patient data.

• Collected and prepare receipt for monies.

• Registered patients for medical services such as non-emergency walk-in treatment.

SKILLS:

Microsoft Word, Microsoft Excel, and Microsoft Access, PeopleSoft, SMS

EDUCATION:

Riverside Community College-Obtaining Associate Degree in Sociology

Concorde Career Institute-Graduated-Certificate in Office Management

Eisenhower High School-Graduated

ADDITIONAL COMMENTS:

I am looking forward to becoming an asset to your company, as well as, your company becoming an asset to me.

REFERENCES: Available upon request

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