Operations Manager
Resume:
Jack Stephens
*************@*******.***
Walterboro, SC 29488
Operations Manager
P&L … Project Management … Strategic Planning … Quality Assurance … Assembly Automation …
OSHA & Regulatory Compliance … IT Strategy & Security … Product Marketing … Policy Development
More than ten years’ experience driving profitable growth for organizations ranging from small shops to businesses with 300+ employees. Expertise forging genuine customer, vendor, and employee relationships.
Advanced aptitude operating and programming diverse manufacturing equipment including CNC plasma cutters, CNC turret punch presses, shears, sheet rollers, lathes, and other manual and automated tools. Strong commitment to improving operational efficiencies and productivity to cut costs and improve top- and bottom-lines.
Technical Proficiencies:
Software: Microsoft Office Works … Autocad 2007 … Inventor and Solid works … Mapics … E2 shop system software
OS: Windows NT … Novell
Professional Experience
Lexington Machine, Corp., Lexington, SC 2010
Small machining and plate burning shop with eight employees and $1-$2M in annual revenue.
Operations Manager
Hired to direct shop operations and improve overall technical stability. Collaborated with President on identification of marketing opportunities.
• Executed quality procedures, calibration, and in-process inspection geared towards ISO certification.
• Heightened safety awareness by implementing basic safety procedures and introducing a safety manual.
Metalworx, Inc., Summerville, SC 2005-2010
Growing company specializing in contract machining, manufacturing, and job shop capabilities. 45 employees and approximately $10M in annual revenue.
Production Manager – Materials Manager
Versatile role encompassing employee management, planning, materials purchasing, inventory management, and HR sourcing and hiring. Improved E2 shop system software to increase usability. Introduced quality program that led to the implementation of ISO 9001:2008, inventory finalization, job quoting and evaluation, and weekly job cost analysis. Managed Kanban inventory system for primary client.
• Revitalized weak shop structure by enhancing productivity and revenue through improved scheduling.
• Increased immediate revenue from new purchase orders by improving project prioritization.
• Amplified revenue and profitability through optimizing on-time delivery.
Con-Vel, Inc. (acquired by Fabtech, Inc), Hanahan, SC 2005
Small producer of a specialized constant velocity joint and other specialized OEM items for large truck manufacturers, mining equipment, and other specialized equipment.
Operations Manager
Hired to turnaround underperforming operations. Oversight for daily plant functions including employee management, monthly sales forecasting, scheduling, quotes, customer interaction, and development of preventative maintenance. Fostered culture based on job function ownership. Focused on strengthening customer and vendor relationships.
• Improved on-time delivery while finalizing completion for 90% of late jobs.
• Boosted revenue 50% in six-month period through promoting individual employee accountability.
Laurentide, Inc., Hanahan, SC 1995-2005
Subsidiary of Fabtech. Provider of contract machining, manufacturing, design and build, and job shop capabilities. 25 employees and $5M annual revenue.
Manager, Marketing & Engineering (2003-2005)
Operations Manager (1997-2003)
Programmer & Fabricator (1995-1997)
Fast-track promotion through increasingly responsible programming and management roles. Created customer-specific machine parts, coordinated product functions, purchased raw materials, provided job quotes, completed cost analysis, supervised administrative staff, and undertook sales and marketing functions. Collaborated with VP in managing entire facility. Created an inventory system and maintained a database with current values for 1500+ types and sizes of raw materials. Implemented a company-wide information system and created a job-tracking database to capture job costs and quotes for future analysis. Partnered with engineering and customers to market new projects including new food processing line.
• Promoted business through tradeshow attendance.
• Reduced costs by leveraging existing equipment when installing new food processing line.
• Cut time and effort for job costing by introducing database to capture costs & quotes for immediate analysis.
• Eliminated external costs related to company information systems (e.g. disaster recovery, inventory) by bringing technology in-house.
American Development Corporation, Hanahan, SC 1981-1994
Provider of contract manufacturing for the government with 300+ employees working on several contracts ranging from bulk hauler tankers for U.S. Army and Navy to postal carts for the U.S. Post Office.
General Manager
Multi-faceted position managing up to 20 employees through various departments including assembly and production, machine shop, sheet metal, painting, fitting, and welding. Inspected shop floor to ensure proper quality control and completed final product sales to government clients. Assisted in planning and generating of purchase requisitions for additional contracts. Sourced and trained employees. Focused on change management to ensure efficient production and top-level quality.
• Promoted to Group Leader with oversight for 20 sheet metal shop employees.
• Collaborated on first article government contracts opening the door for future contracts.
• Advanced to General Foreman for various high-caliber projects including a government Tanker contract involving 5000-gallon fuel trailers.
Education
M.B.A., Webster University, Charleston, SC
B.S., Charleston Southern University, Charleston, SC
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