SUMMARY PROFILE
Resourceful, well-organized and performance-driven professional with dynamic leadership experience in planning, executing, and finalizing projects in compliance to strict deadlines and budget constraints. Highly regarded for prominent contributions to cost-control and customer satisfaction by acquiring resources and coordinating efforts of team members and third-party contractors to deliver projects according to plan.
KEY STRENGHTS
- Staff Leadership and Supervision
- Project Management
- Budgeting and Cost Analysis
- First-Rate Customer Service
- Negotiation and Closing Business Deals
- Workload Prioritization
- Solid Organizational and Time Management
- Strategic Relationship Building
- Staff Training and Development
- Out-of-the-Box Thinking Approach
- Independent Decision Making
CAREER OVERVIEW
Manager, Construction and Engineering - AT&T, Columbus, OH 2000-2009
Arena District-Columbus
- Spearheaded the completion of various designs and implementation of telecommunication facilities and infrastructure to provide all services to 12-block, 25 high-rise residential and retail office buildings developed in the Arena District
- Flawlessly handled the transition of all basic / support communications for all 25 high rise buildings, from a competitive local exchange carrier to AT&T
- Drove substantial revenue increase and established an edge among local exchange carriers and high-speed Internet providers
Public Schools Fiber Networks
- Oversaw the entire project life cycle of high-speed fiber network for all of Columbus Public Schools, Westerville City Schools, Hilliard City Schools and Upper Arlington City Schools including Administrative buildings
- Leveraged strong leadership and management skills to ensure timely completion of all tasks / projects
- Generated more than $5M in annual revenue from newly completed projects
Nationwide Children’s Hospital Marketing
- Successfully gained AT&T services from a business competitor; actively involved in the migration of all telecommunication and data services, with full responsibility for ensuring compliance with project scope and all established guidelines
Customer Referral Program
- Championed the customer referral program by exceeding all expectations and generating the highest revenue throughout the region for three consecutive years
EARLIER CAREER
Design Engineer - SBC, Columbus, OH 1997-2000
Communications Technician - Ameritech, Columbus, OH 1995-1997
Sales and Service Representative - Ameritech, Columbus, OH 1990-1995
Directory/Local/Long Distance Operator - Ohio Bell, Columbus, OH 1981-1990
Grocery Clerk - Kroger, Columbus, OH 1977-1981
EDUCATION
General Studies
Ohio State University, Columbus, OH
Selected coursework in Business Management, Economics and Marketing
Columbus State Community College, Columbus, OH
Ohio Dominican University, Columbus, OH
PROFESSIONAL DEVELOPMENT
Completed a variety of training courses in the Telecommunications Industry, including Loop Electronics, Digital Loop Carrier Services, Sonnet Services and Conduit / Manhole Infrastructure Design and Construction