FREYA S. WILLIAMS
Grovetown, GA 30813
706-***-**** 706-***-**** ******@*******.***
SUMMARY
Lead Business Analyst with > 14 years of individual contributor and leadership experience in a Fortune 500 company providing comprehensive financial management reports with detailed analysis for leadership review. Committed team player, with proven ability to meet and exceed goals and deadlines to build collaborative working relationships with employees at all levels. Collaborated with cross-functional teams to drive improvements, cost reduction and report automation. Researched, analyzed and consolidated data to present to the leadership team for review. Created, monitored and updated project status to key business owners. Excellent communication and presentation skills. Diverse professional development including:
SKILLS SUMMARY
• Process improvement • Report automation
• MFG/Pro subject matter expert in Distribution, Manufacturing and Financials • Operational and performance tracking
• Progress reporting • Virtual, Hands-on and Group Training
• Leadership Team Councils • Project Management
TECHNICAL EXPERTISE
Software: Monarch, Microsoft Office Suite including Excel, Access, PowerPoint and Word
Data manipulation techniques: Linking, pivot tables, macros, SQL and Progress
Systems: MFG/Pro
PROFESSIONAL EXPERIENCE
LEAD MATH FACULTY, University of Phoenix, Augusta, Georgia Campus 2007 – Present
Lead faculty and coach
• Lead, mentor and coach team of reports in their professional development
• Boost instructor and student morale and improved student retention > 98% in College Algebra
• Created standards for professional development for instructors
• Subject (SME) for Mathematics, Microsoft Office
ADP, Augusta, Georgia, Virtual Trainer 2007 - Present
• Train users on ADP HR solutions while creating an environment conducive to learning
• Build knowledge of ADP products by providing knowledge checks and hands on activities
• Certified trainer in Company & HR, Benefits, Talent Management and Virtual Training
EATON CORPORATION, Greenwood, SC 2000 – 2007
Lead Business Analyst/Information Technology/Accounting
Developed and maintained reports to capture daily production costs for manufacturing system that supported 98 plants with > $1 billion in sales. Researched, analyzed and audited data in MFG/Pro. Key team member on Growth, Supply Chain, Cost Councils, Quality of Work Life Councils that drove manufacturing system improvements, employee development and cost reductions
• Project Manager for Physical Inventory: Managed team that consisted of accounting, supervisors, quality control and shop floor employees. Successfully supported and booked inventory for six consecutive years reporting within 3% accuracy of inventory count
• Created a Payroll System that linked Accounting, Human Resources, Quality and Operations; Reports were created to track attendance, determine items produced by employee, scrap by employee, developed an ISO tracking system and determine costs by employee. This reduced manual input by 95%
• Successfully linked manufacturing system to Access database to automate reports and perform data analysis; Eliminated manual reports for Accounting, Manufacturing, Supply Chain and Operations
• Streamlined monthly close and reporting processes by becoming a subject matter expert on MFG/Pro, briefing and training other members of integration team. Collaborated with team members to define and consolidate processes and procedures; enabled team to absorb a 20% reduction in force without negative client impact.
• Key team member in monthly Accounting Close, Cost Rollups, Forecast Simulation, and Team Leader for Batch automation
WILLIAMS, FREYA PAGE 2
EATON CORPORATION, continued
• Consistently ranked “promotable” in Organizational Culture Assessment for Greenwood; Became the subject matter expert for report automation throughout the Fluid Power Division and was benchmarked by other Fluid Power locations
• Key team member in Eaton Business System council for Information Technology and Accounting
• ISO Auditor
COLUMBIAN CHEMICALS COMPANY, Marietta, GA 1999 – 2000
Business Analyst
• Key team member for Global Customer Data Conversion of MFG/Pro in Milan, Italy
• Enhanced current reports and wrote programs to meet user’s specification
• Participated in the “The Customer” course to improve customer service techniques
INTERNATIONAL PAPER, Augusta, GA 1997-1999
Business/Programmer Analyst
• Attended the help desk and resolved problems for more than 250 users
• Tracked call status and provided updates for the customer
• Created a system to track customer calls
• Performed system application analysis, design and development using Progress and MFG/Pro
EDUCATION
ART INSTITUTE, Pittsburgh, PA 2006-Present
Web Design Diploma
KELLER GRADUATE SCHOOL OF MANAGEMENT/DeVry 2002-2004
Oak Brooke Terrace, IL
Master of Business Administration Degree (MBA)
CLEMSON UNIVERSITY, Clemson, SC 1996-1997
Computer Science Graduate Program (GEM Fellow)
CLAFLIN UNIVERSITY, Orangeburg, SC 1990-1995
Bachelor of Science Degree in Mathematics and Computer Science
DELIVERANCE SCHOOL OF MINISTRY, Waynesboro, GA 2006
Bachelor of Arts Degree in Biblical Studies
PROFESSIONAL DEVELOPMENT
• Lean Manufacturing
• Organizational Leadership and Development
• “Hey I’m the Customer” Training
• Organizational Skills Inventory
• Life Skills Inventory
• Six Sigma
• ISO Auditor
• Eaton Business System (Internal ISO System)
MEMBERSHIPS
APICS (American Production and Inventory Control Society), WITI (Women in Technology), ASTD (American Society for Training and Development)
AWARD
James Stover Award for Volunteerism (2006), Eaton Corporation