Martin Ackerman
***********@*****.***
**** ********** ***** ******, ** 08817
SUMMARY OF QUALIFICATIONS
• Over thirty years of experience in: customer service, organizational leadership, and team building with strong merchandising, shrinkage control, and loss prevention skills
• Proficiency in Microsoft Word and other basic computer functions.
• Responsible for supervising up to 40 individuals at any given point.
EDUCATION:
Bachelor of Arts in Business Administration
SUNY: New Paltz New Paltz, NY
RELEVANT EXPERIENCE:
ASSISTANT STORE MANAGER September 2008 – December 2011
CVS Pharmacy Yardville, NJ
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
•Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers.
•Monitor sales activities to ensure customers receive satisfactory service and quality goods
DEPARTMENT(S) MANAGER March 2002 – September 2008
Lowes Home Improvement Center Piscataway, NJ
•Responsible for custom order sales in both the Plumbing and Lumber Departments.
•Supervised Lumber, Plumbing, Electrical, Hardware, and Millworks both concurrently and consecutively.
•Responsible for scheduling, ordering, inventory and shrinkage control, and merchandising.
•Received Salesman of the Month for 6 consecutive Months in Plumbing Dept.
STORE MANAGER September 2000 – February 2002
Rite Aid Pharmacy Linden, NJ
•Hire, train, and evaluate personnel in sales, promoting or terminating workers when appropriate.
•Budget and plan labor costs and sales goals for a $12 Million Dollar a year store total sales
•Responsible in dealing with the shut down during a companywide organizational restructuring.
DISTRICT MANAGER November 1998-September 2000
Ocean Desert Sales Philadelphia, PA
•Over saw the operational procedures and budgets of 10 stores in the New York/New Jersey area.
•Handle the profit and Loss controls, scouting for new locations, instituted 1st Family Program
•Establish and implement companywide policies, goals, objectives, and procedures for the district.
DISTRICT MANAGER March 1996-November 1998
D & K Stores Oakhurst, NJ
•Over saw operational procedures and budgets of 12 stores in the New York/New Jersey area
•Supervised 110 employees
•Set up new locations
•Established a more efficient system for 100,000 sq. ft. warehouse
•Instituted credit card system and cash register codes
ASST. DISTRICT MANAGER/STORE MANAGER March 1993-March 1996
Family Dollar Stores Charlotte, NC
•Began as a Store Manager, but after reorganizing a low profit store, by tripling sales, I was promoted to Asst. District Manager.
•Over saw total operations of 5 stores in NJ, while continuing to manage and maintain a more profitable store.
•Maintained original store sales of over $1.5 million
•Controlled District sales to exceed $7 million with an excess of 60 employees.
STORE MANAGER January 1991 – March 1993
C.H. Martin Stores North Bergen, NJ
•Managed store with annual sales of $2.5 million
•Supervised over total daily store operations
•Dealt directly with buyers and manufacturers
•Implemented merchandising techniques to make low profit store more profitable
ASST. DISTRICT MANAGER/STORE MANAGER February 1986-January 1991
McCrory’s Stores York, PA
•Began as Asst. Manager of a NJ store and was promoted to Store Manager within 18 months
•Supervised Store with annual sales of $750,000.
•Transferred as Manager to 20,000 sq. ft. area store with annual sales exceeding $2.5 million
•Over saw total store operations with more than 12 employees
TRAINEE/ASSISTANT STORE MANAGER May 1982-February 1986
K-Mart Troy, MI
•After several years in the trucking industry progressing from Route Clerk to Terminal Manager, I began my retail career as a Trainee upon completion training consisting of 4 months of seminars and in-store training.
•Transferred as an Asst. Store Manager, oversaw 16 both hard-line and softline departments.
•Learned customer service and employee interaction, merchandising of displays, total operations of cash and credit
•Transferred from a store with annual sales of $10 million to a store with annual sales of $12 million