Proven leader, successful manager
Resume:
Scott Hoopes
Wichita, Kansas 67218
********@*****.***
Experience
2000–2009 Contemporary Communications, Inc. Wichita, KS
Operations Manager
Manage 40+ employees in 5 departments and 2 shifts
Schedule and assign work
Hire, coach, train, review, discipline, and terminate as needed
Increase quality and production
Create and implement policies and procedures
Participate in management strategic planning
Accomplishments
Increased efficiency, productivity and quality of production, warehouse, and IT operations
Redesigned work processes to increase efficiency and morale
Improved harassment and drug-free policies
Developed a corporate wellness program
Helped direct marketing efforts
1998–2000 Contemporary Communications, Inc. Wichita, KS
Programmer
Developed new data processing applications that tripled efficiency
Redesigned entire legacy scheduling system
Created and maintained web sites for employer and clients
1996–1998 Jones Plastics, Inc Louisville, KY
Quality Control Supervisor/Inventory Supervisor
Managed quality inspection staff
Developed new quality control standard procedures to provide a company-wide quality control framework
1994–1996 Customized Transportation, Inc. Jeffersonville, IN
Production Supervisor
Supervised staff of 50 in the assembly of refrigerator parts for GE
Created safety committee which reduced work-related injuries by 50%
Completed ISO 9000 training and led a successful effort for ISO Certification
Education
Fort Hays State University Hays, KS
Bachelor of General Studies in Business Administration
Mail Systems Management Association Atlantic City, NJ
Leadership and Staff Development Certification
Direct Marketing Association New York, NY
Direct Marketing Institute Certification
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