Medical Records
Resume:
GINA MARIE FRIZZELL
**** ***** ***** ******** *******, Maryland 20747
Res. 301-***-**** Mobile: 202-***-****
SUMMARY
Professional with twenty-years of diverse experience, including telecommunications operations, child care development and implementation, clerical, and production, and assembly of computer components. Seeking position that offers opportunity for advancement while allowing me to utilize my computer, communication, and service oriented experience.
EMPLOYMENT
United Electric Supply August 2007-Present
Receptionist
• Answered call on a 10 line console
• Transfer calls to appropriate personnel or their voice mail
• Paige personal and departments throughout the company
• Pick up mail every morning
• Distribute mail to proper personnel
• Send and received fax and distribute fax to appropriate personnel
• Keep printer, fax and copier full at all times
• Call for all maintains repairs
• File and ensures all visitors log in. Maintains visitor logs.
• Handle Cash Box Reconciliation (Keep records of all transaction) Cash, Checks and Credit cards.
• Keep records of store managers’ monthly expense account. Make copies and send them to accounting office.
• Order supplies
• Retrieve all outgoing mail and prepare for loop mail pick up. (Night pick up/drop off from one United Electric Supply location to another).
Verizon Business – Rockville, MD September 1999 – November 2006
Lead Telephone Operator
• Answered and placed local, regular, and special long distance telephone calls
• Handled multiple phone lines (20)
• Provided base phone numbers and location to customers
• Conducted telephone operator training
• Maintained telephone directory
• Maintained staff work schedule
• Addressed staffing shortage and planned emergency coverage
• Handled complaints from customers
• Served as first point of contact in absence of supervisor
• Provided biweekly and monthly performance reports
Andrews AFB – Camp Springs, MD March 1998 – March 1999
Telephone Operator
• Answered and placed local, regular, long distance and toll free telephone calls
• Handled multiple phone lines
• Provided phone numbers base locations and personnel to customers
• Maintained daily master log
• Conducted telephone operator training
• Reported equipment and circuit outages
• Routed calls to appropriate bases
Andrews AFB – Camp Springs, MD June 1997 – March 1998
Child Development Program Assistant
• Provided education and structural assistance to Child Care Director
• Planned and conducted effective child development program, to ensure program met physical, social, emotional, and intellectual needs of children
• Used approved child guidance and care giving techniques that supported overall program objectives
GINA MARIE FRIZZELL
CHILD’S P.L.A.C.E. – Washington, DC November 1994 – June 1997
Educational Aid
• Provided education and structural assistance to Child Care Director
• Planned and conducted effective child development program, to ensure program met physical, social, emotional, and intellectual needs of children
• Used approved child guidance and care giving techniques that supported overall program objectives
Leland Memorial Hospital – Riverdale, MD July 1991 – July 1992
Medical Record Clerk
• Accurately maintained medical records, ensured information was properly placed in appropriate files and accessible for retrieving
• Exercised initiative in obtaining needed medical information
• Performed alphanumeric filing and inventory control
• Communicated with physicians to clarify diagnoses for medical records
• Labeled medical records and other requested medical information
• Ensured efficient delivery of medical records for patient appointments
• Processed medical records of patients being admitted and discharged
• Analyzed, organized, and evaluated medical records for completeness
EDUCATION/TRAINING
D.C. Teachers College August 1977 – May 1978
Major: Art & Physical Education
Prince George Community College Computer Keyboarding (2007)
MS Office Word 2003 (2007)
Office Automation and Professional Skills Training Certificate (1999)
Typing, Filing & Office Correspondence (1992)
LICENSES/CERTIFICATES
Switchboard Operations Certificate (1998)
Computer Literacy Certificate (1993)
GINA MARIE FRIZZELL
2015 Tiber Drive District Heights, Maryland 20747
Res. 301-***-**** Mobile: 202-***-****
REFERENCES
Steve Liles
Network Supervisor
Verizon Business
22001 Loundon County Parkway
Ashburn, Virginia 20141
Tim Kral
United Electric Supply
11710 Baltimore Ave
Beltsville, MD 20705
Sherry Freeman
Information Specialist
Federal Deposit Insurance Corporation
3501 N. Fairfax Drive
Arlington, Virginia 22226
Clay Brown
Security Specialist
Department of Defense
Fort Meade MD US 20755
(240) 601- 6703
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