Norman J. Phillips
New Port Richey, Florida 34653
Cell 727-***-****
****.********@*******.***
FINANCE & OPERATIONS MANAGEMENT
Resourceful, innovative professional with over 17 years Financial and Operations Management
experience within a broad range of industries and products. Held P&L responsibilities.
Expertise in initiating projects and programs that boost efficiency and productivity while
improving cash flow to the company. A Hands-on Manager with proven skills in analysis,
budgeting, observation, organization, research, scheduling, troubleshooting and improvement of
operations through policies that promote a team-based work atmosphere, consistency in
operations, and a positive result for the corporate bottom line.
SELECTED RESPONSIBILITIES AND ACCOMPLISHMENTS
Managed all aspects of a company function including hiring and firing, scheduling work
and activities, budgeting, P&L, establishing policies and procedures, training,
performance evaluations and motivation of employees.
Improved productivity and inventory accuracy through review and analysis of raw
materials, and parts movement through product completion. Researched best practices
and implemented a new automated system customized to our needs.
Increased cash flow by analyzing monthly payments made on 3 loans and 2 leases.
Successfully refinanced the building line at a lower rate, paying off loans and leases with
a resultant savings of $5K per month.
Prepared yearly budgets as required. Reviewed prior year expenses, historical data as
well as planned and anticipated expenses to create a workable budget that mirrored
yearly expenses year after year.
Turned around a financial department with little understanding of their in-house financial
applications. Established new standard operating procedures in application use along
with monthly templates that brought better understanding and consistency in financial
reporting.
Partnered with the office manager to ensure all payments were made on-time during my
scheduled vacations. Cut checks in advance along with a task schedule to provide
guidance in payables execution.
Researched best practices and reorganized the employee work schedules when
business slowed down. Administered a new 4-day work week that would allow the plant
to continue in 5 day operation with a more skeletonized crew.
Increased cash flow through review of vendor payment terms. Discovered that deals
had been cut with some vendors allowing for late payments. Renegotiated these terms
to ensure consistency in collections, reducing late payments significantly.
Analyzed all aspects of the operations to identify cost savings changes that could be
made after the company lost its biggest customer. Instituted a number of adjustments in
a true diversity of areas that allowed the company to remain solvent.
Boosted morale through promotion of a team-based work atmosphere. Provided
assignments of increased responsibility along with performance evaluations and
suggestions that addressed both company and individual needs. Encouraged a sense
of ownership in the overall operation.
Improved productivity through development of a comprehensive training program for
employees on newly purchased financial applications. Created curricula, handouts and
delivered lecture, small group and one-on-one instruction on use of this important
system.
Served to troubleshoot problems encountered in the financial, operations, and IT
functions of the company. Analyzed the dilemma and offered a solution while
establishing new procedures to ensure no reoccurrence.
EXPERIENCE
BRADY PRODUCTS
1997 – 2009
Vice President Finance & Operations
CROWN MARKETING GROUP
1994 – 1997
Accounting Manager
PYA/MONARCH
1989 – 1993
Branch Controller
Affiliated of Florida, Inc.
1986 - 1989
Acting Manager of Credit Union
Accountant
NABISCO BRANDS
1976 - 1985
Western & Central Region Supervisor of Sales Services
Manager of National Settlements
Department Manager of Settlements
Department Manager of Inventory Control
Acting Plant Accountant
Cost Accountant
EDUCATION/PROFESSIONAL TRAINING
MBA, Accounting, Tampa College
1996
BS, Accounting, Armstrong College
Additional coursework in Management and Supervision, Insurance Accounting, Customer
Service, Sales Taxes, Human Resources, Diversity, Sexual Harassment, Motivation and
Presentations.
ABLE TO TRAVEL AND/OR RELOCATE