Professional Collector

EULALEE BANNER

**** *.*. *** ******, Apartment # 3 ■ Boca Raton, Florida 33432 ■ 561-***-**** home

Email address *******@*********.***

BUSINESS EXPERINCE: I possess many years of professional experience in the fields of Office Administration (including Employee Training) and year of experience in Collection and Cost Accounting) during which time I have developed effective analytical, trouble-shooting, managerial, multi-tasking and interpersonal skills that I am confident will bear on the advancement of your organization.

PROFESSIONAL HISTORY: 11/10/1998 TO 6/05/2008 BlueGreen Resort Management

•Worked as a Timeshare Maintenance Fees Collector

 Worked as a Support Team Member

 Heavy inbound and outbound calls

 Work databases for daily reporting of skill set

 Collection Agencies reporting

 Account break down for owners

 Create Vouchers for all regions

 Controls daily emails from regions timely



 Supervisor, Maintenance Fee Collection for 5years

 Work both incoming and outbound calls

 Supervise, interview and oversees training of Collectors

 Analyze accounts receivable records for delinquents accounts

 Implement collection procedures to turn around receipts to current status

 Manage maintenance verification and vouchers of 48 resorts

 Serve as Liaison Administrator between regional offices

 Maintain and track delinquent reservation report and payments by check report

 Administer all “Leisure Path” correspondences

 Investigate and trouble shoot questionable accounts

1996 Bud Krater Inc. Receptionist/Office Assistant

 Greet customers and manage reception area

 Direct incoming calls in a timely and professional manner

 Type correspondence and assist with other clerical duties

1990-1994 Green’s Horizon Daycare Bookkeeper/Secretary

 Manage accounts payable and receivable records of the Daycare operation

 Purchase various supplies

 Supervise registration process of attendants

 Assist with other clerical duties

1984-1990 Caribe Bahamas Ltd. Assistant General Manager

 Manage imports and exports

 Responsible for Cost Accounting

 Administer Payroll

 Analyze Sales Reports

EDUCATION / CERTIFICATION: Blue Green Institute:

Achievements: Versatile Communication; Conflict Management Legendary Performance

Boca Raton Continue Ed. Public speaking #2

And computer course

Currently in role in behavioral Pharmacology and Theology In role in Ministry Training School

Bahamas Institute of Commerce:

Bookkeeping, Secretarial Science, Clerical Management

C.C.Sweeting High School; graduation diploma

AWARDS: Employee of the Month, Employee of the Year and Gu

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