Manager Customer Service

STEVEN D. HOWARD II

**** ********** ******* ********

Phone: 586-***-****

Email:***************@*****.***

Objective:

To further my experiences in the world of work specifically customer service and management, while maintaining the furthering of my overall education.

Summary Of Qualifications:

Southeastern High School of technology Diploma [6/18/2010]

National Servssafe Certification (required to run any restaurant) [6/8/2010]

McDonalds Michigan Region Shift Management Diploma

Work Experience:

E.C.S. Partnership McDonalds Crew Member [9/01/09]-[10/01-10]

E.C.S. Partnership McDonalds Shift Manager [10/02/10]-[07-06-11]

E.C.S. Partnership McDonalds Assistant Manager [07/07/11]-[current]

Volunteer Work:

Alumni of the Internationally Acclaimed Mosaic Youth Theatre Of Detroit

Member of the NAACP Youth Division

Member of the Above Royalty Social Club

References:

Gordon Marshall E.C.S Partnership McDonalds General Manager 586-***-****

Connie Cole E.C.S. Partnership McDonalds General Manager 586-***-****

Ciara Terry E.C.S. Partnership McDonalds Shift Lead (1-313-***-****