Systems Engineer

DALE YOUNG

** ********* ****** • Billerica, MA **821 • Phone 978-***-**** •

Email: ***********@*******.*** • LinkedIn: http://www.linkedin.com/in/daledyoung

SUMMARY

Systems Engineer with 10+ years experience in the high-tech industry. Expertise in hardware/software testing, troubleshooting, and design in a fast-paced, high-pressure environment. Capable of working effectively on cross-functional project teams to define, implement and optimize new processes. Strong computer, organizational and communication skills. Extremely detail oriented and able to learn new programs & processes quickly.

PROFESSIONAL EXPERIENCE

Digital Video Communications, INC. Woburn, MA

Industry leader in the design and production of single board computers and custom software for use as complete digital signage solutions

Systems Engineer 2006 – Current

• Contributing member of the Web Application development team

• Create and institute QC procedures for WebSign Web Portal and WebSign Client Application

• Develop custom FLASH content for digital signage program

• Provide on-call technical support for digital signage program

• Establish relationships with multiple customers to institute a continuous improvement program

• Coordinate with customers to recognize and facilitate future product needs

• Create test platform to locate latent software bugs

• Responsible for installation and functional testing of all new software releases/patches

Senior Test Engineer 2002 – 2006

• Managed and directed the daily activities of the test technician group

• Analyzed manufacturing test data and made improvements to meet customer’s demands

• Setup and maintained relational databases to track product inventory and performance

• Aided in the development of improved software applications based on customer feedback

• Developed standard operating procedures for manufacturing processes

• Analyzed test failure data and made recommendations for test improvements

Test Engineer 1999 – 2002

• Monitored daily operations, scheduled resources, and provided data to aid in forecasting

• Provided support and direction in troubleshooting laboratory hardware, software, and test equipment

• Independently performed diagnostic tests on boards

• Documented test failures for tracking

TECHNICAL SKILLS

• Proficient in the Microsoft Office suite, Microsoft Visio, Microsoft Project,

Microsoft SQL Server 2005 & 2008, Microsoft Visual Studio 2005 & 2008, Microsoft Server 2003,

IIS and Adobe CS4

• Ability to setup and manage Windows based networks

• Experience with OOP in .NET environment, SQL , HTML, JavaScript, ASP, XML and FLASH/ActionScript

EDUCATION

UNIVERSITY OF PHOENIX

Bachelor of Science in Information Technology / Software Engineering

ITT TECHNICAL INSTITUTE Framingham, MA

Associate of Science in Specialized Electronics Engineering

Contact this candidate