Project Management Manager
Resume:
NARENDRA (NK) SHRIVASTAVA, PMP, PMI-RMP
Nixa, MO 65714
******.**@*****.***
PROJECT MANAGEMENT CONSULTANT
INFORMATION TECHNOLOGY
SOFTWARE DEVELOPMENT
Highly accomplished, analytical, strategic-thinking
and business savvy management consultant with
extensive experience in project management, IT
strategy, process improvement, performance measurement
and employee coaching. Career history saturated with
formulating and executing strategic business and
technology initiatives, spearheading complex projects
to achieve fruition and orchestrating successful
corporate strategy and process improvement plans
for industry leading global organizations. Critical
thinker guided by philosophies of project lifecycle
management, scientific analysis and business
intelligence including PMI, LEAN, Six Sigma and CMMI.
Project Management
Project Risk Management
Project Recovery
Offshore Software Development
Balanced Scorecard
Metrics/Scorecards/Dashboards
LEAN/Value Stream Mapping/Six Sigma
Process Improvement
CRM
Stakeholder Management
Leadership Development
Mentoring & Coaching
KEY CAREER ACCOMPLISHMENTS
ï Masterfully achieved 100% success in all projects
managed, earning 95%+ on-time completion rate,
realizing all objectives and consistently
bringing projects to fruition under budget by 10%.
ï Successfully recovered and turned around more
than Ω dozen poor-performing projects over past
10 years, saving customers from losing millions
of dollars had projects continued on previous
path of failure.
ï Implemented numerous software process
improvements for customers resulting in improved
quality (50%+ reduction in defects), improved
turnaround time (reducing QA cycles from 3 months
to 1 month) and significant cost savings.
ï Devised and implemented several management
dashboards and scorecards for client companies,
vastly improving decision making capabilities by
analyzing trends from past and projections for
future.
ï 10+ year record of excellence in coaching and
mentoring of management personnel, empowering
client organizations with high-performing,
talented leaders and new capabilities.
PROFESSIONAL EXPERIENCE
REFINEM,
Nixa, MO
Dec 2011 - Present
Freelance/Independent Project Management Consultant providing services in project management, process improvement, customer relationship management and training/mentoring/coaching of upcoming managers.
Selected to serve as Project Management Consultant for ANPAC, a billion dollar Property & Casualty Insurance Company in the Midwest, to provide full life cycle project management, implement project risk management and earned value management processes, design and implement management dashboards, process improvement strategies and mentoring/coaching of their project managers.
FARRAGUT SYSTEMS (FORMERLY IIS, INC.),
Durham, NC
2001 - Nov 2011
Vice President, Farragut Systems, 2011
Championed project management, business development,
financial management, process improvement,
quality assurance and client relations activities
on behalf of this 55-employee, North Carolina
based software design and services company.
Additionally oversaw team of 30 employees in
delivery of IT projects and consultative services.
ï Selected for well-rounded expertise to serve
as Management Consultant for ANPAC, streamlining
operations and improving business efficiencies
via deployment of technological innovation,
mentoring of leadership and implementation of
operational process improvements. Successful
leadership led to long-term consulting contract
still in effect today.
ï Significantly improved productivity and asset
utilization, yielding earnings ratio of 95%+
monthly for entire business unit through resource
optimization and continuous process improvements.
ï Cultivated detailed planning and execution
process to track financial projections on weekly
basis and get as close to actual as possible.
Efforts resulted in vastly improved data
integrity and record low deviation rate.
Vice President, IIS, Inc.,
2004 ñ 2010
Earned rapid promotion through increasingly
responsible positions to provide management
consulting services, process improvement,
software design and deployment, strategic
planning and more for this software engineering
and consultative services firm. Multifaceted
accountabilities ranged from project management,
product implementation and support and business
development to operational streamlining and
efficiency improvement.
ï Integrated new capabilities and improved
bottom line profitability for customer base
by 10-20% through improvements in software
development and project management.
ï Devised and implemented vision and goals
for business unit and assigned accountability,
fostering collaborative team spirit and laying
foundation for organized structure for project
completion.
ï Applied SMART goals, aligned customer base
toward objects and coached teams to perform
against goals and realize success.
Senior Project Manager, IIS, Inc.,
2001 ñ 2003
Entrusted to manage large projects and grow
business for insurance practice portfolio.
ï Recovered $12MM project and retained
customer to present day by assuming ownership
of previously failing project, spinning
project to profitability and realizing
fruition within just 8 months. Successful
efforts included needs assessment, client
communication, resource management, improved
communication and reenergizing of team members
to achieve completion.
ï First employee to receive Doris S. Knecht
Principles and Values Award for outstanding
job performance.
EARLY CAREER NOTES: General Manager ñ
IIS PVT. LTD., New Delhi, India; Senior
Member Technical Staff ñ IIS, INC., New
Delhi, India; Divisional Technical Manager
and Senior Consultant ñ NIIT LTD.,
New Delhi, India; Head of MIS ñ CENTER
FOR DEVELOPMENT OF TELEMATICS (C-DOT),
New Delhi, India and Engineer, ECIL,
New Delhi, India
EDUCATION & CERTIFICATIONS
MBA - Correspondence, ALL INDIA
MANAGEMENT ASSOCIATION, New Delhi,
India
M. Tech ñ Computer Science, I.E.T.E,
New Delhi, India
M. Phil - Physics, INSTITUTE OF
ADVANCED STUDIES ñ MEERUT UNIVERSITY,
India
M. Sci - Physics, INSTITUTE OF
ADVANCED STUDIES ñ MEERUT UNIVERSITY,
India
Project Management Professional,
PROJECT MANAGEMENT INSTITUTE
PMI-RMP, Project Risk Management,
PROJECT MANAGEMENT INSTITUTE
PROFESSIONAL DEVELOPMENT
Affiliations: Project Management
Institute (PMI); PMI Southwest Missouri
Chapter ñ Vice President/ Board Member;
Toastmasterís International ñ Competent
Communicator (CC)
Technical Skills: SSAD, OOAD, RAD and
AGILE; Nortan & Kaplanís Strategic
Management Process; Nortan & Kaplanís
Balanced Scorecard; Neil Rakhamís
SPIN Selling; Project Management;
Project Risk Management; Process
Improvement; Lean 6 Sigma;
Leadership Development
ADDITIONAL INFORMATION
http://www.linkedin.com/in/nkshrivastava
http://www.farragut.com/services/blogs/RMblog/
http://www.farragut.com/pdfs/RiskManagement_article.pdf
http://www.farragut.com/pdfs/QA_success_story.pdf
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