Customer Service Medical Assistant

Lilly Gonzalez

**** * **** *****, *******, IL ***29

773-***-**** (Cell)

*****.********.****@*****.***

Qualifications

• Bilingual-Fluent both in English and Spanish

• Medical Assistant capable of multitasking and work in a fast paced environment

• Over 3 years of administrative experience

Education

Illinois School of Health Careers Chicago, IL Medical Assistant Diploma (Pending) October 2011-June 2012

Lab and Clinical Skills:

Venipunctures, Injections, EKGs, Vital signs, Capillary punctures, Patient education, Pregnancy testing, Blood count, Sterilization and Specimen collection and processing

Administrative Skills:

Billing and coding, Electronic medical records, Computer skills, Researching, Great customer service, and scheduling appointments

Certifications:

CPR Certification – American Heart Association December 2011-December 2013

RMA Certified – American Medical Technologists June 2012 (pending)

Certified Phlebotomist – American Medical Technologists July 2012 (pending)

Work Experience

Alliance Asset Management Wood Dale, IL

Qualifier January 2012-Present

• Call debtors to obtain payment on past due accounts

Jamba Juice Chicago, IL

Floor Manager March 2011-September 2011

• Performing inventory, Scheduling employee’s weekly work shifts

• Organizing and assigning daily staff duties

• Handling registers and money deposits

Taqueria San Jose #1 Chicago, IL

Waitress August 2009-May 2011

• Take orders

• Stocking inventory

• Worked the cash register

Insurance Auto Auctions Oak Brook, IL

Administrative Assistant Intern June 2006-June 2007

• Data entry, managing inventory

• Answering phones, filing, performing other miscellaneous duties

Contact this candidate