Manager Customer Service

David Zheng

PeopleSoft Application Developer

*****.*****@*******.***

Summary

U.S. Citizen

Born in Beijing, China.

Lived in U.S. since 1993.

Developer for:

PeopleSoft ERP Systems

--Student Admin

--HR

-HCM/SA 8.90, CS9.0, HR9.1

--App engine

--App package

--Component Interface

--PeopleCode

--SQR

--SQL

--PL-SQL

--Data conversion from Legacy to PeopleSoft

--Bundles

--SA modules: admissions, records, advising, campus community, financial aid, student financial,

--SA security

--Integration Broker

--Query Manager

--Report Manager

--Setup SACR

--Self Service

Non-PeopleSoft:

--Interwoven doc management system

--Hyland document management systems (singularity, catapult, mass access, EDI -transcript file transferring)

--SQL Server 2005

SQL server & Desktop support:

--Tivoli Storage Management (TSM) on various platforms: NT, Server 2000 and 2003.

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--Support for workstations running on NT, Win2000, and WinXP. Installing and upgrading hardware &

software, evaluating workstation performance, redeploying PCs.

Management:

Hub Hobby

--Overseeing store operations;

--Specializing in R/C department, assistance in sales, customer service, and hands-on troubleshooting, repair,

and upgrade.

--Updating and ordering merchandise, closing register, and inventory control.

Game Crazy

--Managed store planning, organized tournaments, generated sales and inventory reports.

--Employee training, scheduling, opening, closing, updating database, setting up customer accounts,

--Reporting to district manager.

Goals:

--Finish Grad school for a MS degree in I.T. specializing in enterprise software architecture for short term goal

--Become a software/solution architect for long term goal

Specialties

--Bilingual: fluent in English & Mandarin Chinese

--Application design, database / system design and management, architectural evaluation ATAM, SAAM,

ARID.

--Math wizard, problem solver, and critical thinker.

--Racing fan for F1, SuperGT, and compete r/c racing events.

Experience

Developer at Capella University

January 2007 -Present (5 years 3 months)

PeopleSoft developer -HCM/SA 8.90, CS9.0, HR9.1

--App engine

--App package

--Component Interface

--PeopleCode

--SQR

--SQL

--PL-SQL

--Data conversion from Legacy to PeopleSoft

--Bundles

--SA modules: admissions, records, advising, campus community, financial aid, student financial,

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--SA security

--Integration Broker

--Query Manager

--Report Manager

--Setup SACR

--Self Service

Non-PeopleSoft:

--Singularity document management systems (catapult, mass access, EDI -transcript file transferring)

--Interwoven doc management system

--SQL Server

7 recommendations available upon request

R/C Lead at Hub Hobby Center

January 2000 -Present (12 years 3 months)

Part-time (weekends) at Hub Hobby Center, Little Canada, MN. www.hubhobbycenter.com

Overseeing store operations; specializing in R/C department which I provide assistance in sales, customer

service, and technical area such as hands-on troubleshooting, repair, and upgrade. Also, my tasks include

updating and ordering merchandise, closing register, and inventory control.

System Analyst -Contractor at US Bank

June 2005 -May 2006 (1 year)

Server Ops team, DTS. Contractor.

Worked as a contractor for USBank Data Center at Energy Park with Server Op team; deployed latest Tivoli

Storage Management (TSM) on various platforms: NT, Server 2000 and 2003. Testing and validating scripts,

generating status reports, providing feedbacks and performing data backup.

Certifications

PeopleTools I & II

Oracle / PeopleSoft License 3453481 March 2007

PeopleCode

Oracle / Peoplesoft License 3501872 April 2007

PeopleTools Rel 8.50 Delta Ed 1 PRV

Oracle License 5719971 July 2011

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Languages

English (Native or bilingual proficiency)

Chinese Mandarin (Native or bilingual proficiency)

Education

Capella University

MS, Enterprise Software Architecture, 2009 -2011

Activities and Societies: Master of Science in Information Technology with specialization in Enterprise

Software Architecture.

University of Minnesota-Twin Cities

BS, Computer Science -Software Engineering, 1999 -2003

Activities and Societies: ACM

IEEE

Roseville Area High School

1995 -1999

Activities and Societies: Math Count, Physics, and Engineering Club.

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David Zheng

PeopleSoft Application Developer

*****.*****@*******.***

7 people have recommended David

"I have worked with David on a few projects at Capella University and look forward to doing so again. He is

very knowledgeable and thorough, which helps greatly with code validation. I have enjoyed partnering with

David to work through defect resolution and code migrations. Personally, as he and I are both graduate

students, it has also been interesting to discuss our respective programs and the challenges we face balancing

school and work. He is a strong asset and a pleasure to work with."

Tricia Simo Kush, AEM, Senior Consultant, Ambient Consulting, worked directly with David at Capella

University

"I worked with David at Cappella. David did great work and he provided technical support to struggling

clients. And the level of client satisfaction that he has been able to achieve was high. I look forward to

working with him again in the near future"

Xiaogang Ji, PeopleSoft tecnhical specialist, JI LLC, worked directly with David at Capella University

"I worked with David on several software development efforts and the thing that I was most impressed with is

his can-do positive attitude. As the various project progressed he was really great at looking for better ways to

resolve issues or make the project run smoothly."

Dwight Raatz, Senior Systems Developer, Capella University, worked with David at Capella University

"David is a skilled programmer with a strong work ethic and an even stronger desire to help his customers

meet their needs. I worked with David on a PeopleSoft Campus Solutions installation at Capella University.

David was always willing and able to provide technical support to my functional area in a timely and cheerful

manner."

Scott Luedtke, Principal Consultant, Ciber, Inc., worked directly with David at Capella University

"David is a detailed-oriented individual with a professional and ethical approach to his work. He is a team

player with focus on the success of projects. His proactive attitude is predictable and accurate. I enjoy

working with David at every opportunity."

Bill Kuchar, Quality Assurance Analyst, Capella University, worked with David at Capella University

"It was a pleasure to work with Dave Zheng at Capella University. Dave is a responsible individual with a

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great "work ethic." He either has his head down in the code trying to solve a problem, or is finding ways to

contribute to his team. I also found Dave to be very friendly and easy to get along with. He is currently

working on a second degree to further hone his computer skills and that is impressive in itself!"

Rick McComb, Sr. Security Business Analyst, Capella University, worked with David at Capella

University

"I was worked with David in Capella University during the critical go live period, where he demonstrated

some of his prowess in selecting the right approach, efficient coding and execution of programs, and a deep

understanding of data integrity in PeopleSoft. He worked closely with consultants internal developer and

DBA to build an excellent solution. I wish David all the success in his goals"

Divakar Sattaru, Peoplesoft Consultant, Capella University, MN, worked directly with David at Capella

University

Contact David on LinkedIn

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