Sales Customer Service

William Hyatt

*** ****** **** • Renfrew, PA *****

724-***-**** home • 724-***-**** cell • *******@************.***

Qualifications for Outside Sales

Sales developer with over 13 years of experience in all aspects of client base development and profit increases. Also possesses the ability to provide team members with the training, guidance, and motivation to achieve high levels of productivity. Introduced process improvement strategies that resulted in higher levels of service quality. Received numerous promotions for superior customer service, sales development, and team leadership.

Areas of Expertise

Negotiations Account Management Personnel Supervision

Training/Development Problem Solving Data Entry

Office Administration Cash Management Inventory Control

Product Merchandising Marketing Development Cold Calling

Selected Highlights

Generated over $100K in sales within a six-month period.

Improved sales to existing accounts by 10%.

Successfully opened 12 major accounts in less than 16 months.

Increased weekly route sales from $6K to $7K, and successfully opened major accounts within assigned territory.

Achieved no overages and shortages in weekly inventory.

Developed and implemented personnel training processes that resulted in higher levels of productivity and employee performance.

Achieved maximum bonuses 6 straight quarters.

Awarded 2009 District Team Leader of The Year with Snyder of Berlin.

Professional Profile

Provided the expansion of existing territories through the cold calling of prospective customers.

Promoted new products to customers, and administered all aspects of account development.

Established and maintained highly profitable relationships with clients.

Performed cold calling to businesses in attempt to sell telecommunication products.

Coordinated all aspects of inventory management, developed promotional displays, and spearheaded product merchandising operations.

Administered store-closing operations, including overall cash management and store maintenance.

Employment History

Snyder of Berlin, District Team Leader 2002-Present

Pennsylvania Macaroni Company, Sales Representative 1997-2002

Education

Bachelor’s Degree in Marketing, Robert Morris College

Associate Degree in Business Administration, Butler Community College

References Available upon Request

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