Customer Service Sales
Resume:
Denikequia Lawson
**** ******* ****** • Fort Worth, TX 76105
**********@*****.***
Objective Statement
To provide a service to individuals while gaining experience in multiple areas and achieving personal intellectual growth
Summary of Qualifications
Enthusiastic contributor and supporter of team goals
Ability to grasp and effectively complete new concepts quickly
Detail oriented
Exceptional analytical, organizational and communication skills
Excellent ability to prioritize and handle multiple tasks in a challenging environment
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Education
Texas Christian University, ¬Fort Worth, TX
¬Degree in progress: Bachelor of Science
Psychology Major
Minor: Criminal Justice
Computer Skills
Windows Vista, Mac
Access, PowerPoint, Word, Excel, OneNote
Effectively grasps new software applications quickly
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Employment Experience
The Parker Family Fort Worth, TX 09/2011 – 01/2012
Tutor for children with behavioral disorders
¬Provided emotional and social support
Composed supplemental material to help children learn
Supplied transportation for children after school
Centralized Showing Service Fort Worth, TX 05/2011 – 08/2011
Customer Service Representative
¬Received, routed, and responded to incoming calls
Scheduled appointments for major real estate companies
Provided fast and friendly customer service
Bath & Body Works Fort Worth, TX 04/2011 – 06/2011
Sales Associate
¬Met daily company sales goals
Worked on a team with multiple individuals
Presented new company products to customers
Composed weekly floor sets
Stocked merchandise daily
¬Supplied rapid and unequivocal service to all customers
Carried out multiple cash handling procedures
Contributed to daily loss prevention efforts of the company
TCU Athletic Department Fort Worth, TX 04/2010 – 01/2012
Tutor
¬Tutored multiple students with homework and exam preparatory assistance
Provided academic support in multiple courses
Presented supplemental activities for learning
Scheduled appointments with various students
Managed multiple groups of students
Texas House District 107 Dallas, TX 04/2010-10/2010
Criminal Justice Research Intern
¬Assisted with bill development
Attended events, workshops, briefings, and hearings
Performed policy research related to Criminal Justice and Public Safety
Tracked policy updates in Congress and state legislatures across the country
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Breakthrough Collaborative San Francisco, CA 10/2009-03/2010
Campus Recruiter
¬Recruited potential educators for the Breakthrough Summer Program
Composed weekly e-mails and events for prospects to attend
Engaged potential mentors for educators, such as professors and University faculty and staff
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TCU Communication Studies Fort Worth, TX 08/2009-01/2012
Administrative Office Assistant
¬Assisted students, faculty, and staff with multiple tasks
Proactively filed paperwork
Answered, transferred and completed phone calls
Breakthrough Collaborative Fort Worth, TX 05/2008-08/2010
Special Events Coordinator
Organized large scale fund-raising events
Collaborated with individuals in multiple professional fields
Created opportunities for networking and education
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Student Success Intern
¬Assisted middle school students with educational course work and social support
Provided effective homework and exam preparatory assistance
Traveled to multiple locations to work with students
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Volunteer Work
Mentor- Fort Worth Safe City Commission Bright Futures Program
¬Office Assistant- Universal Health Services
¬Super Saturday Instructor- Breakthrough Collaborative
¬Tutor- Breakthrough Collaborative
¬Volunteer- TCU Purple Bike Program
Organizations and Affiliations
TCU Alpha Epsilon Delta 09/2008-01/2010
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