Ronshanta Washington
Bellwood, IL 60104
*****************@*****.***
Summary of Skills and Experience
*Over eight years experience providing outstanding customer service in retail, healthcare, and office settings
*Four years experience balancing cash draws, making daily deposits, filing reconciling petty cash, and receiving freight
*Over three years of experience working in healthcare and nursing home settings with a specialty in assisting patients with traumatic brain injuries
*Comfortable working with computers and using MS Word
*Typing speed of 30 wpm
*Professional presentation with an ability to work with diverse populations
*Reliable and punctual with a good sense of humor
Education
Triton Community College River Grove, IL
*Associates in Art (2009)
*Associates in Applied Science in
Respiratory Therapy (2011)
Employment History
Rehabilitation Aide, ResCare Premiere, Downers Grove, IL (2006-2011)
*Assisted patients with traumatic brain injuries in all facets of daily living in their group living setting
*Administered and tracked medication, inputs patient information into electronic charting system accurately and retrieval when indicated
*Obtained appropriate documentation for patient medical appointments Faxed and photocopied documents. Maintained/organized files and documentation
*Acted as a mediator between patients and the outside world
*Made sure all members of the service team were communicating and logs of daily activities were maintained and up-to-date for all patients.
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Cash Office Associate, Marshalls, Berwyn, IL (1999-2006)
*Promoted from Customer Service Associate after two years with company
*Reconciled all store cash registers on a daily basis, processed all customer transactions, and prepared daily deposits
*Reconciled petty cash and prepared tills for the next business