IT Administrator/ technical support

Objective:

To be employed by a major company that would provide long term employment opportunity and both challenging and rewarding professional growth.

Experience:

Ellis Automotive Inc. 2009-2011

System Administrator / IT Director /Security Coordinator

Install and administer Microsoft 2003/2008 servers; Administer 4 servers, including data backup and recovery; Administer 800 users and 700 computers in 12 locations; Maintained and administered all email accounts. Cat 5/ Cat 6 cabling and installs. Active directory. Support for all computer applications and network related issues. Repair hardware, cell phones, PDA's

Circuit City

Firedog IT Manger 2007-2009

(Closing all Atlanta area Stores by Dec, 31, 2008)

Supervised and trained less experienced technicians and new hires. Activities include :installing, configuring and upgrading PCs, laptops and related equipment, diagnosing and troubleshooting both common and unusual hardware and software problems, performing preventive maintenance on PC equipment, installing required software patches, ensuring the connectivity of PCs, laptops, handhelds and other computing devices. Also worked on local area networks (LAN) and wide area networks, setting up and maintaining locally connected and networked printers, connecting needed peripheral equipment and adequately document problems and their associated solutions for future reference.

Computer Sweepers 1999-Present

Owner and Operator

Owner-Operator computer repair service. Services included: Virus/spyware removal, optimization, software/hardware installs and configuration, computer setup, networking, and in home service, businesses included. Offering 100% customer satisfaction guarantee. Provided very fast troubleshooting and repair on and off site. Cat 5/ Cat 6 cabling and installs. Active directory. Support for all computer applications and network related issues. Repair hardware, cell phones, PDA's

Gaming systems included, hardware issues.

Performance Innovations 2000-current

Maintained and edited various parts of educational work shops pertaining to the fields of organizational and human behavior. Created, edited and modified graphics and their placement within each course.

Education

Sequoyah High School 1999-2003

Chattahoochee Technical College 2004-2005

Devry University 2009-Present 4.0 GPA Deans List

Military Police School 2005-2006

Military Service- U.S Army

Senior Member of The National Society of Leadership and Success at Devry

Hobbies & Outside Interests

-Computer repair

-Bowling

-Dining out

-Going to the Arts

-Fund Raising-Ms Society

Professional Profile

Intelligent, organized, and resourceful professional who is a recognized “Go-to person,” team player, and innovative problem solver. A Quick study who seeks and enjoys new challenges and excels at exceeding established objectives. Highly flexible and masterful in reacting quickly to effectively to company changes. Advanced knowledge and understanding of a range of computer, networking, software systems and related technologies. Especially adept at developing strong, positive relationships with management, colleagues, clients, and vendors. Areas of expertise include

Problem Analysis & Resolution Strong Follow –Through

Special Events Team Leader/Management

Staff Training and Development Thoroughness

Sales Techniques Customer Service