Manager Training

JEFFERY ALLEN

**** ********* *******, *******, ** 38479

931-***-**** • *******.*.*******@*****.***

NETWORK ADMINISTRATOR

Dedicated, self-directed networking professional with experience designing, building, and managing Cisco and MS Windows-based LANs and WANs. Extensive background steering full lifecycle design and build projects under aggressive timetables in challenging environments. Demonstrated excellence leading support teams in responsive service provision using limited resources in 24/7 setting. Solid history of effective process and procedure development. Skilled trainer and team leader; able to direct and motivate staff to achieve first-rate results.

AREAS OF EXPERTISE:

• Cisco Systems Architecture • Network & Server Operations • 24/7 Production Support

• LAN/WAN Network Design • Procedure Development • Team Leadership

• Builds, Installs, & Upgrades • Hardware Inventories • Technical Training

TECHNICAL PROFICIENCIES

Certifications: CompTIA A+

Platforms: MAC OS, Windows Server 2003, Windows Server 2008, MS Windows 7/Vista/XP, ESX 4.1/3.5

Tools: Active Directory, Acronis Products, Cisco Applications, Ghost Products, HBSS, Hercules Server, NetApp applications, Retina, SolarWinds, VMware Infrastructure Client, VSphere, MS Exchange, WSUS, MS Office Suite

Technologies: LAN/WAN, EIGRP, BGP

Database: MS Access, Microsoft SQL

Hardware: Cisco servers, routers, and switches, satellite WANs

PROFESSIONAL EXPERIENCE

UNITED STATES MARINE CORPS, Various Locations Globally 06/2007 to Present

Data Systems Specialist

Build and manage Cisco and VMware-based voice and data communications systems supporting operational needs of domestic and foreign deployed units. Design, build, and deploy ethernet LAN/WAN, satellite WAN systems, and virtual server application in demanding field conditions. Create administration, support, and implementation processes to effectively manage technology base. Partner with senior leadership, peer IT staff, and third-party contractors to plan and implement infrastructure changes Administer ESX and MS Server 2003. Provide 24/7 production support as Helpdesk team leader. Track and trend support issues as basis for process improvement and systems enhancements.

Key Projects and Achievements:

Planned, designed, and deployed network supporting senior and executive leadership under primitive conditions.

Created SOPs for IT Helpdesk that enabled delivery of responsive, knowledgeable, and timely support services.

Established processes for upgrading ESX 3.5 to ESX 4.1. Seamlessly executed upgrade with no downtime and no impacts to production operations.

Developed asset tracking database using MS Access.

EDUCATIONAL BACKGROUND

Listed below are educational courses and their overviews, that I have attended while in services with the Marine Corps.

DATA NETWORK SPECIALIST COURSE (DNSC) -- MOS 0651

Mission: To provide instruction for the installation and operation of computer hardware and operating systems.

Areas of instruction include:

• The installation and configuration of Marine Corps hardware and Marine Corps authorized common suite operating software.

• The installation and configuration of workstation and server operating systems.

• The installation and configuration of messaging systems.

• The installation, operation and maintenance of Local Area Networks (LAN) and equipment, trouble-shooting techniques, and information assurance.

TACTICAL DATA SYSTEMS SUPERVISORS COURSE (TDSSC) - MOS 0651 (NCO COURSE)

Mission: TDSSC provides a 6 1/2-week training regiment to qualifying Corporals and Sergeants. This course provides in-depth training in tactical data systems support to include, but not limited to, installing, configuring, and maintaining systems software, hardware, advanced LAN configuration, and utilizing various tactical communication devices. Training in executing network plans, network security plans, and the configuration of routers, switches, and various encryption devices is also provided.

This course is comprised of the following subject areas:

• Transmission Control Protocol/Internet Protocol (TCP/IP)

• Network Operating Systems (NOS)

• Routers

• Switches

• Domain Name System

• Electronic Mail Systems

• Tactical Communication Systems

• Encryption Devices

• EPLRS Implementation

• Helpdesk Operations

VMware VSphere: Install, Configure, Manage

Format: Instructor-led

Length: Five days

This hands-on training course explores installation, configuration, and management of VMware vSphere, which consists of ESX/ESXi and VMware vCenter Server. The course is based on ESX/ESXi 4.1 and vCenter Server 4.1.

At the end of the course, you should gain an understanding of the functionality in VMware vSphere 4.1 and be able to:

• Install and configure ESXi or ESX

• Install and configure vCenter Server components

• Configure vCenter Server Linked Mode

• Configure and manage ESX/ESXi networking and storage using vCenter Server

• Deploy, manage, and migrate virtual machines

• Manage user access to the VMware infrastructure

• Monitor resource usage using vCenter Server

• Increase scalability using vCenter Server

• Manage ESX/ESXi host configuration using Host Profiles

• Manage host power consumption using Distributed Power Management

• Apply ESX/ESXi patches using VMware vCenter Update Manager

• Manage higher availability and data protection using vCenter Server High Availability, VMware Fault Tolerance, and VMware Data Recovery

A+ Certification

The CompTIA A+ certification measures hands-on technical knowledge, trouble-shooting abilities and professional communications skills needed by computer support technicians who support workplace and individual customers.

Exam Content - This exam covers the fundamentals of computer technology, networking and security, communication skills and professionalism. Specifically, it covers the following topics:

Personal Computer Components

Laptops and Portable Devices

Operating Systems

Printers and Scanners

Networks

Security

Safety and Environmental Issues

Communication and Professionalism

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