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Manager Customer Service

Location:
Zephyrhills, FL, 33541
Salary:
85,000
Posted:
April 13, 2012

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Resume:

**** - ******* ****** ********** ********* Tampa, FL

Programmer / Analyst

Currently leading a team of developers to design and develop Sage Medical Manager using C# and .Net 3.5 using a Postgre SQL database.

Maintain Windows applications using C++ and MFC

Maintaining and enhancing legacy applications written in C, C++, and Python running on Windows, SCO Unix, AIX, and Redhat Linux

Certified Scrum Master with over two years leading scrum teams doing agile development.

Instituted and educate my team on TDD and writing unit tests while coding.

Worked on a team to design, develop, and maintain The Medical Manager version 10.31 and 10.50 core system software using C, MS Visual C++, and VBA

Ran User Acceptance Training sessions to allow end users to try newly developed software

Developed automated testing framework currently in use by our QA team.

Helped implement continues integration build environment using Jenkins / Hudson

Am a member of the weekly architecture team where we discuss new development practices and implement coding and development standards

1999 - 2000 Elastic Networks Alpharetta, GA

Programmer / Analyst

Developed customer service tracking system

Develop testing software for field techs to diagnose system problems when traveling on site

1998 - 1999 USA Cargo Marietta, GA

Information System Technician

Migrated entire network off of DOS / Windows 98 to Windows NT 4.0

Configured and updated telecom system

Problem-solved hardware and software issues with desktop and server hardware.

Languages

MS Visual C/C++,

C# / VB using .Net framework

Visual Studio 5/6/2003/2005/2008

XML

Database Software

MS Access

PostgreSQL

FairCom’s C-Tree

Platforms

MS Windows NT, 98, 2000, XP, Vista, Windows 7, Server 2003 and 2008

SCO

AIX

Linux

1996 – 1999 Southern Polytechnic State University Marietta, GA

B.S., Computer Science

Worked on the Aerial Robotics Team in conjunction with Lockheed Martin

Finished 3rd in the 1999 ACM National Programming Contest.

Jim Bledsoe

Manager Application Development

352-***-**** cell - if he doesn’t recognize the number he will let it go to voice mail.

Steve Watson

Programmer

Vitera Healthcare Solutions

Cell: 503-***-****

Bruce Hillery

Senior QA Engineer1

Vitera Healthcare Solutions

Work: 309-***-****

Cell: 309-***-****

Ed Burns

Programmer

Independent

Cell: 281-***-****

Home: 719-***-****



Contact this candidate