MCSA Certified Information Technology Professional
Cody Engelman
Mesa, AZ
****.********@*****.***
Objective
• To engage and enable business networks & improve team interconnectivity.
• Adding to the success of the overall businesses by drawing on 8 years of network and system administrator experience
Professional Experience
WINDOWS ADMINISTRATOR / Early Warning Services Inc. / 12/2009 – 01/2010
Responsibilities:
• Administer over 250 windows servers both virtual and physical
• Configure Zabbix to monitor a very wide array services and hard drive space
• Document the PBX System
• Migrate from Nagios monitoring software to Zabbix
• Manage Active Directory and created several GPO’s across the Domain
• Perform several duties and carry out several responsibilities on the Blackberry Enterprise Server
• Used LanDesk to close out dozens of tickets to include top priority end of the year projects
INFORMATION TECHNOLOGY SPECIALIST / Dept. of Juvenile Corrections / 03/2009 - 11/09
Responsibilities:
• Full support and trouble ticket management
• Setup and managed VMware virtual servers
• Setup new security cameras - configure DiBos camera server
• Networked connectivity & MS Exchange troubleshooting
• Database management
• Workstation administration and set-up
• Advanced computer security
SYSTEMS ANALYST / Microsoft / 01/2009 - 03/2009
Responsibilities:
• Managed Microsoft licensing database - Operation: $40 Billion annual revenue
• Managed and maintained over 1000 servers (HP, Dell, Sun, ESX SAN & Hitachi) in two data centers
• Distributed CAT5(6) and fiber to new servers, blades or Cisco devices
• Server update, backed up, and optimized
• Rebuilt and re-allocated servers including push images, clustering, and ensured that all tickets and/or requests were managed in a timely manner
MCSA Certified Information Technology Professional
Cody Engelman
Mesa, AZ
****.********@*****.***
SYSTEM/NETWORK/WEB ADMINISTRATOR / Phoenix Capital Management / 10/2008 – 12/2008
Responsibilities:
• Managed group policies, permissions, and user accounts
• Maintained 15 servers and a dozen workstations/laptops, 3 SQL servers, 6 web servers, multiple domains and Microsoft Exchange Servers
• Maintained 35 websites ensuring optimization and up-time
• Managed LAN/WAN that spanning to data centers in both Utah & Europe
• Server updates, backup & optimization
INFORMATION TECHNOLOGY SUPPORT SPECIALIST / Arizona Dept. Health / 06/2007 – 10/2008
Responsibilities:
• Managed trouble tickets for up to 1800 state employees using Heat ticketing database
• PC rebuilds & imaging, MS Outlook 2003 troubleshooting, printer configuration and setups, custom application install and troubleshooting, migrating users and their PC’s
• Installed / managed all server software/hardware upgrades, and remote server administration
SYSTEMS ADMINSITRATOR / SUPPORT TECH / New Arizona Family, Inc. (NAFI) / 12/2006 - 06/2007
Responsibilities:
• LAN and WAN management for the entire Phoenix Valley
• Network planning at new sites
• Software upgrades, intense desktop support to include; hardware, software, images, moves, changes, upgrades, part replacement, user support, software support, add/remove domain accounts, network administration, remote administration, and printer support
NETWORK & SYSTEMS ADMINISTRATOR / United States Marine Corps / 10/2001 - 08/2005
Responsibilities:
• Secret Security Clearance
• Managed Exchange Servers, domain controllers, and all networking gear
• Responsible for Internet and network resource connectivity for 275+ military personnel in combat and non- combatant environments
• Set up and maintained network environments on naval amphibious ships, and in the field for tactical combat operations.
• Assisted in running the network at a group level for thousands of professionals
MCSA Certified Information Technology Professional
Cody Engelman
Mesa, AZ
****.********@*****.***
Skills
• Microsoft Server NT, 2000, 2003 and 2008 installation, configuration, administration, monitoring, and troubleshooting
• Expert skills MS Windows 2000, XP, Vista in both LAN, WAN, and Wi-Fi networking environments.
• Microsoft Exchange/Outlook 2003 - 2007
• Advanced fiber optics experience and certifications
• Extensive supporting server applications, upgrades, and updates. Building servers and configuring them to the need of the network. Troubleshooting a wide variety of server end issues.
• Basic Netsuite and online database
• Microsoft SharePoint 2007
• SQL Server
• VMware and ESX Server experience
• Advanced analytics & troubleshooting
• Strong communication and team building skills
Education
• Currently Enrolled at the University of Phoenix in the Bachelors Program for Information Technology
• 2008 Microsoft Certified Systems Administrator
• 2008 Microsoft Certified Technology Specialist
• 2008 Microsoft Certified Windows Vista
• 2008 VMware ESX Server
• 2007 Microsoft Certified Server 2003 Certified
• 2007 Microsoft Certified Professional for Windows XP Pro
• 2004 Basic/Advanced Fiber Certification
• 2003 Marine Corps Advanced Network Administration Course
• 2002 Communications Training
• 2002 Fiber Optics Course
• 2002 Marine Corps Network/Computer Specialist School
Military
U.S. Marine Corps
• 2001 – 2005
• Operation Iraqi Freedom 2003-2005