Jill N. Goffin

**** **** ****** ******, ** ***** 715-***-**** (c) ryyerc@r.postjobfree.com

Proactive Project Manager noted for improving processes and productivity through using lean tools to gain efficiencies, cut expenses, and improve profit margins, such as increasing output by 70 tons per day average in two months.

Key Strengths

Change Management | Project Management | Leadership Development

Training & Development | Productivity Improvement | Production Management

Quality Improvement | Proactive Management | Inventory Management

Professional Development

APS - Analytical Problem Solving (Erickson & Company)

OSHA 30-Hour Voluntary Compliance Course for General Industry

QIA - Quality in Action (Lean and Six Sigma Tools to include statistical process control)

Selected Accomplishments & Milestones

Piloted reduction in packaging inventory through creating min and max safety stock levels, resulting in annual savings from working capital reduction at 8%. ~ Wausau Paper

Increased inventory turns by 50% in two months with target of 100% by 2012. ~ Wausau Paper

Created benchmarks for Standard Operating Procedures (SOPs) in an environment that had operated with no written SOPs in recent history, providing a resource for employees to be able to execute consistently operations and allow replacement employees to easily transition into a new role. ~ Wausau Paper

Identified and executed new processes yielding more than $2 million in annual savings. ~ Domtar

Selected to implement Kaizen process within the department as Relief Supervisor, serving as a Kaizen Instructor for Waste Elimination Module for 2-week training events. ~ Domtar

Selected as Wisconsin Operations Philosophy Training Coordinator while a production laborer, including training 24 session leaders. Scheduled and trained 1400 employees in four month period. ~ Domtar

Awarded three Army Achievement Medals during term of service. ~ WI Army National Guard

Technology Snapshot

Microsoft Office: Word | Outlook | Excel | Access |PowerPoint

SAP| APO | OptiVision | Moviemaker | Blackboard | D2L

Microsoft Developer | Windows 7.0 | Lotus Notes | Sigma XL

Professional Experience

WAUSAU PAPER, Brokaw, WI February 2011–Present

Converting Product Development Superintendent

Charged with management of converting department, assumed the role of Packaging Engineer, and serve as Operations Manager for retail converting equipment.

Spearhead process improvement projects such as broke reduction, increased throughput, and raw materials inventory reduction.

Drive new product, process, and equipment innovation through specifying packaging and manufacturing needs with marketing and production personnel including specifications, development and commercialization of converted products and innovations of manufacturing equipment and methods to support retail growth.

Conduct vendor negotiation to secure the best possible pricing for products and services.

Jill N. Goffin | Page Two

Professional Experience continued

DOMTAR, Port Edwards, WI Formerly Georgia Pacific 1996–2009

Technical Assistant (2008–2009) | Converting Shift Manager (2002–2008)

Relief Supervisor / Scheduler (1998–2002) | Production Labor (1996–2002)

As Technical Assistant, charged with transitioning the colored paper business from the Port Edwards mill. Trained operators and staff to identify paper defects and find a solution. Employed Continuous Improvement techniques where appropriate.

Collaborated with Quality Assurance support submitting customer complaints for other mill locations and making decisions to hold or release product.

Facilitated training and designed operator reference materials to identify quality defects.

As Converting Shift Manager, managed converting department with a Southern Swing shift mode of operations and supervised 40 employees per shift. Strategized methods of training the hourly Union workforce to achieve department safety, quality, and cost goals.

Selected as member of core project team for new mill execution system, including design, training, testing, and execution of new system, compatible with new updated SAP system.

Designed special applications and custom reports around business practices.

Analyzed SAP / APO master data for errors and implemented fixes. Planned sheet schedules in APO / SAP systems for Finishing Department production units.

Created training plan and training materials for department, implementing PowerPoint presentations and writing targeted training materials.

As Relief Supervisor, supervised converting department in the absence of supervisory staff.

Led Kaizen Continuous Improvement Process training events and A3 seminars.

As Production Labor, performed production labor within converting department, including assembly and operation of sealing equipment.

Maximized production output to meet customer demand while sustaining exceptional quality control standards.

Military Experience

WISCONSIN ARMY NATIONAL GUARD 1989–1999

Staff Sergeant / Medical Specialist

Managed 15 medical personnel during weekend drills and annual training. Trained medical staff to be proficient in required medical tasks. Held National Registry and State EMT license for 5 years

Conducted annual written evaluations for three sergeants.

Supervised Biochemical Testing – 3 years

Education

UNIVERSITY OF WISCONSIN – STEVENS POINT, Stevens Point, WI

Bachelor of Science Degree – Business Administration, May 2011

Management Concentration with a 3.94 in major GPA

Highest Honors & Dean’s Distinguished Achievement Award, Fall & Spring, 2010–2011

School of Business & Economics Distinguished Achievement Award

Member, Society for Human Resource Management (SHRM)

FOX VALLEY TECHNICAL COLLEGE, Appleton, WI January 2011–March 2011

Intern – Training & Development

Designed Learning Objects for critical thinking, decision-making, and problem solving.

Completed 40 hours of Field Training to observe strategies for enhancement of the class and evaluated training course for content and design.

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