Administrative Assistant Sales
Resume:
Janeé Morris
Apt. 8V
Bronx, NY 10463
*****.*.******@*****.***
Summary of Qualifications
Highly organized and detail-oriented administrative assistant with established reputation for quality and satisfaction. Demonstrated self-starter committed to producing results above and beyond what is expected. Excellent communicator who succeeds in maintaining rapport with customers, co-workers, team members, and other business professionals. Conversant in Spanish. Fast and willing learner with proven ability to quickly adapt to a challenge and apply grasped ideas to an organization’s operation. Expert user of all office equipment. Computer-proficient performer with extensive experience conducting Internet research and using MS Office, including Word, Excel, PowerPoint, and Outlook. Typing speed of 60+ WPM.
Education
Howard University, Washington, DC
Bachelor of Business Administration in Management, May 2009
Coursework in Accounting Principles, Business Communications, Management and Organizational Behavior, Finance Principles, Entrepreneurship, Principles of Marketing, and Decision Making
Professional Experience
Servcorp, New York, NY
Corporate Receptionist/Junior Administrative Assistant, Nov 2010 – Sept 2011
*Screened high-volume inbound calls on multi-line phone system promptly and professionally, strengthening rapport with business professionals and gaining client confidence.
*Participated in data input and management of internal operational systems. Expertly configured and maintained high-level IP telephony.
*Assisted with new client set-up in direct support of Executive Account Manager. Identified client needs and presented effective solutions to generate service revenue.
*Provided office support to ensure efficiency and effectiveness within the company. Developed and maintained current and accurate filing system. Scheduled and prepared meeting rooms. Distributed visitor badges. Created spreadsheets and correspondence. Directed all incoming and outgoing mail. Coordinated repairs and maintenance. Processed all payable invoices. Maintained and purchased office supplies. Managed petty cash disbursements and reconciliations.
*Tailored and developed influential marketing materials for business development.
Jones Apparel Group, New York, NY
Senior Sales Associate/Key Holder, Feb – Jul 2010
*Performed all facets of store business operations, including profit and loss management, facility management, safety and security, and loss prevention, reducing overall shrinkage.
*Opened and closed store daily, delegated assignments to sales associates, accounted for daily sales receipts, and processed bank deposits, providing accurate reporting and supporting profit/loss management.
*Managed clerical functions, including incoming calls, email, invoices, faxes, and data entry. Acted as liaison to Store Manager regarding meetings and conferences. Managed and maintained staff schedules and assisted with payroll preparation.
Urban Outfitters, Washington, DC
Sales Associate, Oct 2007 – Apr 2009
*Greeted customers and used comprehensive product knowledge to quickly assess and support/fulfill customer needs.
*Trained and mentored peers to improve employee development.
*Worked productively as a member of the team to meet or exceed defined quotas. Participated in the timely and accurate completion of weekly tasks and special projects, including markdowns and re-tickets.
Contact this candidate