Receptionist

CHRISTIE A. SZKABARA

* ********** ******

Pittsburgh, PA 15212

OBJECTIVE:

To obtain a position using my skills and experiences in Microsoft Software, Office Assistance and Customer Service.

SUMMARY:

Certified in Microsoft Word, Excel, and Power Point

NRF (National Professional Certification in Customer Service) Customer Service Certified

Youth Works Award of Achievement

Microsoft IT Challenge Award

National Aviary Education Internship

Child Care CPR certified

Adult Care CPR certified

Infant Care CPR certified

Adobe Photoshop Elements 2.0, 3.0

Web Page Design: HTML, Macromedia Flash, Macromedia Dream weaver

EDUCATION:

University Of Phoenix Pgh, PA May 2008- Present

-Associate of Arts in Information Technology (AXIA)

Community College of Allegheny (CCAC) Pgh, PA Sept. 2007- May 2008

-General Studies

WORK EXPERIENCE:

Three Rivers Employment Service, Inc. Pgh, PA May 2007- Present

-Office Management Assistant/ IT/ ICDL Instructor

• Greet customers, receive incoming calls, book and confirm appointments

• Instruct and assist beginning to advanced students in Microsoft Office

• Provide proactive, courteous, friendly and effective assistance in the computer lab to students of varied skills levels

• Assisted in the maintenance and operation on the computer lab

• Recorded and distributed phone messages, filled, typed, photocopied, sent and received faxes

• Wrote clients pay checks and recorded accounts to ensure accounts balanced with receipts

• Instructed ICDL (International Computer Drivers License) class with video conferencing with class in Union Town, PA

References:

Sherry Brophy (412) 223- 1461

Edward Weatherly (412) 323- 0100

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