Customer Service High School

Sean C. Onken

**** *. ********* **.

Arlington Heights, IL 60004

224-***-**** (Mobile) • *********@*****.***

Professional Objective: To obtain a position as an HVAC technician

Licensure: Universal EPA Card

R-410A Safety Card

Facility Operating Engineer 3rd class

Education: Chicago Professional Center

2009-2010 Wheeling, IL 60090

Certified Universal EPA Card, May 2010

2002-2003 Harper College

Palatine, IL 60067

Certificate in Electrical Maintenance, July 2003

1999-2003 Prospect Heights High School

Prospect Heights, IL 60056

High School Diploma, June 2003

Experience:

September 2012-November 2012, AA Service, Northbrook, IL

Commercial Service Technician: Provided preventative maintenance of heating and cooling systems,

troubleshot units that were not working and replaced parts that were defective, provided customer service

and repaired HVAC and boiler systems.

July 2010-August 2012, CB Kramer, Elk Grove Village, IL

Service Technician: Provided maintenance services of boilers, feed water systems, water softeners, new

equipment start-ups and retro-fits burners. Specialized in electrical and controls of boiler room

equipment. Proficient in Hawk ICS controls with parallel positioning, fireye programmers, frequency

drives and PLC troubleshooting. Performed preventative and annual maintenance on boilers for

inspection agencies.

June 2008-October 2008, Ambitech Engineering, Downers Grove, IL

Help Desk Administrator: Promptly handled help desk tickets for various computer related issues. Set up

computer rooms, as well as email accounts on the exchange server. Imaged new computers for new hires.

Special Training: Cleaver Brooks Electrical Training

Certification, July 2011

Cleaver Brooks Hawk ICS Training

Certification, December 2011

References: Provided upon request

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