Volunteer Coordinator
Resume:
Suzanne Powers
*** *. ***** #*** *******, IL ****4
*******.******@*****.***
Objective
To find a position in the nonprofit or government field working with diverse groups of people and utilizing the skills I have gained through education and working as a Volunteer Coordinator
Summary
o Volunteer Coordinator and trainer with nonprofit, corporate, and government experience
o Eight years of proven experience evaluating and improving training programs in nonprofit and corporate settings
o Master’s Degree in Public Service Management from DePaul University
Qualifications
Lincoln Park Community Shelter Chicago, IL 2008 –Nov 2009
Assistant Volunteer Coordinator/ AmeriCorps Vista Volunteer
o Responsible for training and scheduling more than 2,000 volunteers annually
o Coordinate student service learning hours for more than 100 college students
o Create monthly calendar of classes with more than 30 volunteers
o Organized annual Volunteer Appreciation event recognizing more than 40 volunteers
Chili’s Bar and Grill Chicago, IL 2005-2008
Trainer
o Front of House Trainer for new hires
o Handled customer concerns
o Facilitated orientations for new employees
o Top-seller of St. Jude fundraising event
Chicago Federation of Labor Workers Assistance Committee Chicago, IL 2005
Intern
o Developed new program for individuals laid off from manufacturing positions
o Researched and contacted new clients to participate in program
o Contributed to client orientations and researching potential grant opportunities
Panera Bread Bloomington, IL 2002-2005
Shift Supervisor
o Managed development of 40 associates
o Acted as the liaison between the associates and management
o Ensured compliance with and improvement of company standards and customer service
Department of Defense
Office of Reserve Affairs Civil-Military Policy Arlington, VA 2004
Intern
o Participated in preparations for hearings before the House of Representatives Committees
o Edited legislative proposals from both the House and Senate
o Analyzed Department of Defense documents for departmental suggestions
o Contributed to departmental meetings with the Assistant Secretary of Defense
McLean County Child Support Program Bloomington, IL 2004
Intern
o Accrued back child support for over 400 cases
o Handled courtroom clients and paperwork
o Prepared petitions, motions, summons, and referred cases for DNA testing
o Reviewed new legislation concerning Illinois child support cases
Walt Disney World College Program Lake Buena Vista, FL 2002
Operations Cast Member
o Implemented new staff policy for handing daily parade operations
o Interacted daily with over 1,000 park guests
o Attended Disney’s Practicum and Organizational Leadership courses
Education
DePaul University
Masters in Public Service Management and Public Policy 2005-2007
Illinois State University
B.S. of Political Science 2000-2005
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