Carol L Sadler
Wyoming, MI ***09
Home: 616-***-****
Cell: 616-***-****
Email: rwr37z@r.postjobfree.com
Objective: Having achieved many production and leadership goals in my career, I am currently interested in
expanding my professional horizons to new career opportunities. I am a determined individual with a strong
desire for a long term career with a growing organization.
Highlights of Qualifications:
• Motivated self-starter with the ability to learn quickly and make independent decisions
• Ability to work well within a team environment and participate in team efforts
• Proven ability to lead and motivate a diverse workforce in a face paced environment
• Strong expertise in customer service, problem solving and training employees
Work Experience:
06/2006 – 12/2008 Operations Manager Wolverine Coil Spring, Grand Rapids, MI
• Scheduled employees, equipment and other resources to meet daily production demands for two manufacturing plants to ensure on time delivery to customers
• Successfully implemented a team approach to reducing waste and raising productivity
• Developed and monitored departmental metrics in all areas of the plant
• Conducted annual employee evaluations, performed disciplinary action and employee discharge when necessary
• Leader of Continuous Improvement and Co-chair person of the Safety Committee
• Partnered with Human Resources to develop and implement new employee orientation, training/career path plan and employee recognition/incentive plans
• Prepared and presented quarterly reports to the Board of Advisors
03/1998 – 02/2006 Director of Manufacturing Butterball Farms, Inc. Grand Rapids, MI
• Directed all activity of manufacturing operations
• Member of HACCP, Safety, Continuous Improvement and Employee Involvement Committees
• Scheduled employees and resources for two production shifts and one sanitation shift
• Partnered with Team Leaders and Department Managers to ensure all government and company regulations were followed and strictly enforced
• Communicated with Department Leaders through daily meetings to ensure achievement of company goals and objectives were being met
• Developed and implemented work instructions and job descriptions for all positions in production
03/1997 – 03/1998 Customer Service Lead Boise Cascade, Grand Rapids, MI
• Trained, scheduled, managed and motivated a team of customer service reps in accordance to company guidelines and procedures
• Developed strong relationships with internal and external customers
• Developed and maintained departmental budget
• Processed customer orders and offered problem solving solutions
• Conducted customer follow up and satisfaction audits
• Performed employee evaluations and made recommendations for promotions and performance improvement
03/1993 – 03/1997 Staffing Coordinator First Source Staffing Solutions, Grand Rapids, MI
• Interviewed, tested and placed candidates in skilled and unskilled positions
• Conducted site visits on a regular basis to maintain and develop relationships with customers and employees
• Partnered with clients to evaluate their employment needs
• Maintained and updated candidate files
• Compiled and submitted payroll information to the branch office on a weekly basis
Education:
High School Diploma Lee High School Wyoming, MI
College Courses GRCC Grand Rapids, MI
Work Keys Certificate Silver Certificate