Engineer Mechanical Engineering

Gokul krishnan Ragunathan

****@****.*****.*** Mobile: 732-***-****

#*** *, **** ******, *** 2 Philadelphia, PA – 19104 US

Objective:

Seeking a professional working platform where I could utilize my inherent and accrued skill and abilities for overall growth of the organization with subsequent expansion in my knowledge domain.

Education:

Master of Computer and Information Technology, May 2013

University of Pennsylvania, Philadelphia, PA-19104

GPA: 3.67/4.00

Projects:

Developed an assembler for LC3 programs.

Designed a multi-threaded Web-Server that handles HTTP requests.

Bachelor of Technology, Mechanical Engineering, May 2008

National Institute of Technology, Bhopal, India

G.P.A.: 8.22/10

Work Experience:

System Engineer, SAP Consultant, IBM India Pvt. Ltd., Noida, UP, India

(Aug 2008 to Jun 2011)

CLIENT : Vodafone (Mar 2009 to Jun 2011)

Incident & PBI Management: Resolved critical issues that arose in the form of incidents in the systems that affect the business. Also gave root cause analysis for the PBIs(Problem Investigation) which were recurring bugs that occurred in the system that affected the functioning of the systems and business processes. This included Message queue monitoring, Message reprocessing, adapter Engine maintenance and designing IR objects.

Systems In charge: Handled various patch upgrades and responsible for proper functioning and in providing end to end solutions and support(Level II) for technical issues in quality and production systems of XI.

Mentored subordinates : Gave training in technical and monitoring aspects such as message monitoring, Idoc reprocessing and reporting tools to the new hires in the project.

Innovations at work:

Developed message interfaces that automated the replication of transaction data from Vodafone systems to local operating companies.

Identified and corrected the design of several interfaces for optimized performance and robust functioning. This included the correction of various message mapping to suite the changing business requirements.

Stabilized the system functioning by identifying key areas and fixing the problems pro-actively.

CLIENT : Celestica (Nov 2008 to March 2009)

Shift in-charge: managed client requests by providing technical support(Level III) and proactive monitoring for possible errors.

Transport co-ordinator: was responsible for SLD components transport from quality to production systems and provided system upgrades and refresh.

Skills:

Key Areas

SAP PI, SAP Basis, Unix architecture and shell scripting

Programming

C,Python, Java,SQL

Languages known: English, Tamil, Hindi

Academic Achievements:

Designed and programmed a micro-controller based digital console for two wheeled automobiles customizing the features to the capacity and the needs of two wheeled vehicles prevalent in India. The micro-controller was programmed and tested successfully in simulation mode for digitalized display of various features in April 2008.

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