Customer Service Sales Representative

***** *** #***

Kansas City, Missouri ***** Phone 913-***-****

E-mail **************@*****.***

Adrian B. Hamilton

Objective .

To secure a position in Catering and Hospitality at Overland Park Marriott Hotel

Work experience 03/2010-09/2011 Dos Hombres Restaurant Kansas City, Missouri

Bartender

• Responsible for opening and closing the bar, inventory, and occasionally made liquor orders with distributors

• Provided excellent customer service to bar and restaurant patrons and courtesy along with displaying a professional attitude at all times

• Greeted all customers with enthusiasm and friendliness

• Answered guest questions about food, beverage, and our facilities accurately and in a friendly manner.

• Developed strong relationships with quest

09/2009-Present Allied Staffing Kansas City, Missouri

Executive Banquet Server

• Effectively assisted food and beverage service, guest attention, and overall logistics of banquet events by way of set-up, clear communication and teamwork

• Maintained sense of urgency when on the service floor

• Demonstrated positive and professional attitude at all times

10/2004- 07/2009 Levi’s Town Car Service Overland Park, Kansas

Independent Contractor-Owner

• Provided executive transportation services for clients in the greater Kansas City metropolitan area

• Demonstrated the ability to maintain relationships with a wide range of organizations and business while also negotiating contracts with company executives to secure new business deals

01/2006 – 05/2008 Inland Sea Productions Kansas City, Missouri

Production Assistant

• Assisted staff with various clerical duties, typing memos, transcribing audio recordings, faxing scripts to talent, and making copies of relevant work

• Worked with director of photography helping with lighting set up and procedures

• Assisted in the sound, wardrobe, camera, electrical and props

07/2005 - 12/2006 Securitas Kansas City, Missouri

Security Officer

• Provided a visual security presence

• Conducted hourly rounds, where attention to detail was vital and reported any problems to the lead officer

• Maintained a daily shift log and recorded all activity that took place during shift

12/2003-09/2004 D.I.R. Houston , TX

12/2000-09/2001

Field Research Interviewer

• Conducted on site interviews for the U.S. Department of Labor Youth Opportunities Program

• Collected codes and entered study information in database, was required to be proficient in database management

• Reviewed completed interview questionnaires for completeness, legibility and accuracy

09/2001-01/2004 Time Warner Cable Kansas City, Missouri

Direct Sales Representative

• Responsible for selling and upgrading customer’s cable services in accordance with company’s requirements and the customers needs, Exceeded monthly sales goals

• Received high volume of incoming calls and responded to inquiries according to company protocol

• Handled customer complaints in a professional manner, and successfully resolved complaints in accordance with guidelines

• Supplied technical support and demonstrated the ability to work autonomously while troubleshooting and scheduling field support.

• Developed strong verbal and written communication skills while dealing with customers

Education University Of Missouri Kansas City Kansas City, Missouri

Bachelor of Liberal Arts January 2001

Certificate in Film & Video Production May 2004

Computer Skills Proficient in Microsoft (MS) Windows and Office applications; including MS Word, Excel, Outlook, and PowerPoint. Experienced in using social networking websites including Facebook, Twitter, and MySpace

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