Medical Billing Technician

NII-SAKI AKUMIAH

**** ********* **, *** **. Bronx, NY, 10462 Tel: 917-***-**** E-mail: *******@*****.***

GOAL: An entry level Help Desk Specialist, Desktop Support, Systems & Network Administrator, Database Analyst, Network Security utilizing skills applicable to a wide range of knowledge about computers and human interaction.

EDUCATION

2009-2012 New York City College of Technology – CUNY, Brooklyn, NY

Bachelor of Technology in COMPUTER SYSTEMS (BTech/CIB)

GPA: 3.6

2005-2006 Professional Development Career Institute, Norcross, Georgia

Diploma in Medical Billing & Coding

2002-2003 Cittone Institute, Edison, NJ

Diploma in Network Systems Professional (NSP)

CompTIA A+/Net+ Certification (A+/N+)

Certificate in Microsoft Professional (MCP)

Certificate in Microsoft Systems Administration (MCSA)

1996-1999 City & Guilds of London, England.

Diploma in Applied Information Technology.

Certificate in Microcomputer Technology.

SKILLS: Software: Hardware:

- Windows OS/ Office (all versions) - CISCO Routers/ Hubs/ Switches

- Data Warehouse - Workstations/ Cables/ Modems

- C+/C++/ VB/ Active Directory - Intermediate level Servers Administration

- Intermediate MySQL Database - Professional Home Networking

- NAT/VPN/DNS/DHCP/TCP/IP - Computer & Printers repairs

- Ghost Imaging - ‘Smartboard’ configuration

EXPERIENCE:

2010-present Computer Technician/Junior Network Admin , MS223, Bronx, NY

• Configured new systems to the domain/Configured Group Policies

• Troubleshoot Network/Internet related issues (wired and wireless)

• Configured stand-alone and network printers and ‘Smartboard’

• Created Inventory Database for 520 desktops and laptops

• Assistant Coordinator of the ‘Mouse Squad’

2005-2009 Computer Auditor/PC Technician, Yesterday Business Computers, Somerset, NJ

• Took inventory of computers and peripherals

• Managed Hard Drives with ”Smart Start” software

• Repaired and upgraded desktop and laptop computers with hardware and software.

2005-2006 LNP Coordinator, Manpower/Synchronoss Technology Inc, Edison NJ.

• Processed of Porting Telephone Numbers using CSR and LSR

• Resolution of Rejects and Escalation issues from carriers (AT&T, Cablevision)

• Received inbound calls from carriers and Assisted in help desk dept

2004-2005 Provisioner & Local Number Portability (LNP) Agent, Vonage, Edison, NJ

• Provisioned and tested routers

• Used DHL and UPS software in encoding device orders

• Specialized in eFaxes, Ticketing Triage, and Processing of Logs.

Reference: Upon Request

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