Technician Sales

Location:

Posted:

February 26, 2012

Reid E. Hill

*** ******** ***. *** ****, San Marcos, TX 78666 - 210-***-**** - *******@*****.***

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Education

2008 - 2011 Texas State University San Marcos, TX

• Bachelor of Arts, December 2011

• Major: Psychology

• Minor: Mass Communications

2007 - 2008 Northwest Vista College San Antonio, TX

• Degree work in Advertising

2006 - 2007 Weatherford College Weatherford, TX

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Experience

2010 - Present CenturyLink - DSL Technician San Marcos, TX

Responsible for providing courteous tech support while troubleshooting customer’s internet, PC security, and email needs.

Proficient in all Windows Operating Systems and Mac computer systems.

Navigated and tutored customers through Outlook Express, Windows Live Mail, and Thunderbird email clients.

Configured CenturyLink DSL modems and routers as well tailoring PC security software.

Consulted customers on product upgrades, PC security software, extended PC technician services, and DSL speed upgrades.

Created Field Technician dispatches for customer DSL issues.

Summer 2010 Sunflower Staffing - Event Personnel San Antonio, TX

Responsible for promoting food or drink products in local area Targets.

Demonstrated and sampled products while providing nutritional and preparation information.

Maintained inventory for product presentations and sales.

Promoted wide assortment of products through Event Personnel.

Summer 2007 KE Camps - Camp Counselor San Antonio, TX

Lead a team to create fun and safe activities for all campers.

Provided thorough safety procedures and rules.

Developed program for children specific to individual needs and with parental interaction.

Activities

2006 - 2007 Member of the Weatherford College Baseball Team Weatherford, TX

Full time student and participated in 30 hours of scheduled practices per week.