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Customer Service Assistant

Location:
Memphis, TN, 38118
Salary:
open
Posted:
November 22, 2011

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Resume:

Valerie G. Cherry

**** *******

Memphis TN ***** rukljf@r.postjobfree.com 662-***-****

901-***-****

CAREER FOCUS

I am a certified nursing assistant with 5+ years' experience in a fast-paced environment handling confidential paperwork, administering medication, & providing quality patient care. I am a certified nursing assistant that has a proven record of reliability & strong ability to establish rapport with patient, family, & staff. Experienced certified nursing assistant with good knowledge, excellent communication skills, & understanding of development factors specific to adult & geriatric residents. I am looking for a comfortable working environment that allows me to practice my skills, further my education, & has room for me to advance in my career.

OBJECTIVE

• Dedicated, service-focused professional seeking to transition into healthcare as a nursing

assistant.

• Highly motivated to launch nursing career; future goals include education leading to NA

certification and, ultimately, an RN license.

^:;

• Reliable worker with the ability to quickly learn new concepts and skills. Backed by a solid

work history, reputation as a team player and passion for helping others.

• Background includes experience caring for terminally ill patient.

• Current on all immunizations (including tuberculosis).

Skills

• CPR certified

• CPI certified

• First Aide

• Fire & Safety

• Vital signs

• Experience in wound cleaning & care

• Strong knowledge of infection control standards

• Healthy meal preparation

• Feeding assistance

• Mobility assistance

• Oxygen machine maintenance

• Colostomy care

• Body mechanics

• Chart preparation

• Client relationship development

• Daily living activity assistance

• Drug administrating dosage

• Obtaining/charting vital signs

• Patient and family advocacy

• Patient transporting

• Prompt customer service

• Long term care

• HIPPA compliance

• Patient positioning

• Custodial care

• Physical assessments

• patient and family focused

• ability to manage priorities and meet deadlines

• demonstrated phone communication experience

• enthusiastic care giver

• strong clinical judgment

Work Experience

DSP

7/2010-Present, Support Solutions, Memphis, TN

Provide constant supervision towards mentally retardations patients. All patients are provided or assisted with a variety of services such as transportation to and from doctor's appt, grocery shopping and activities; meal preparation; ADL's; medication; chores and ext.

Mental Health Tech/ CNA

10/2009-06/2010, Inspirations, Cleveland, MS

Provided transportation to and from counseling sessions also providing patients with lunch and activities. Staff also filed paperwork and performed cleaning duties.

CNA

5/2008-10/2009, North Sunflower Medical Center, Ruleville, MS

Provided continue care for the elderly residents such as bathing, feeding, positioning, and toileting

CNA

4/2007-5/2008, Cleveland health and rehab, Cleveland, MS

Provided continue care for the elderly residents such as hygiene, feeding, positioning, and toileting

CNA

3/2006-10/2006, green acres, Mayfield, KY

Provided continue care for the elderly residents such as hygiene, feeding, positioning, and toileting

CNA

1/2005-10/2006, mills manor, Mayfield, KY

Provided continue care for the elderly residents such as hygiene, feeding, positioning, and toileting

EDUCATION AND TRAINING

SUPPORT SOLUTIONS 2010, MEMPHIS, TN

UNLICENSED PERSONNELMEDICATION ADMINISTRATER CERTIFICATION CPI CERTIFICATION CPR CERTIFICATION

COAHOMA COMMUNITY COLLEGE 2009, CLEVELAND, MS PHARMACY TECHNITION CERTIFICATION

INSPIRATIONS 2009, CLEVELAND, MS TRAINED TO DRIVE A 10 PASSENGER BUS/VAN CPI CERTIFICATION CPR CERTIFICATION

WEST KENTUCKY TECH 2006 PADUCAH, KY CNA CERTIFICATION



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