receptionist,mg.

LAURA KOVOLISKY

*** ******** **** **. ~ Flanders, NJ 07836

*******@***.*** 973-***-**** Cell

QUALIFICATIONS PROFILE

Professional and personable Office Assistant with over 15 years experience. Consistent customer service and general office support.

ADMINISTRATION – Provide support to peers and upper management. Responsible for keeping accurate records including patient charts and financial information with accuracy. Exceptional communication skills while maintaining a professional image.

CUSTOMER SERVICE – Front desk experience responsible for making patients, customers and co-workers feel comfortable. Scheduling appointments efficiently and responding to all incoming phone and email questions.

TECHNICAL SKILLS – Experience with Microsoft Office, QuickBooks and Med Works, Tiger Medical Software. Ordering job supplies and working towards deadlines with efficiency. Able to manage multiple phone lines and can type approximately 50 words per minute with accuracy.

STRENGTHS – Ability to form relationships with co-workers, patients and clients with ease. Organized and a hard worker. Trustworthy with confidential matters and adjust easily to new situations. Always interested and willing to learn new skills.

PROFESSIONAL EXPERIENCE

THE MEDICAL INSTITUTE OF NJ -~ Cedar Knolls, NJ May 2009 – Present

Front Desk Receptionist – Responsible for intake of patients, verifying insurance, making and maintaining patient charts. Answer multiple phone lines, filing and general office duties. Strong customer service and interaction with inside personnel.

Sixty employee facility checking in approximately 100 patients per day.

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LAURA KOVOLISKY

278 Pleasant Hill Rd. ~ Flanders, NJ 07836

*******@***.*** ~ 973-***-**** Home ~ 973-***-**** Cell

RT GUTHRIE PLUMBING AND HEATING ~ Flanders, NJ May 2006 to present

Office Manager – Responsible for weekly certified payroll and all general office

duties. In charge of maintaining and reconciling bank records, accounts payable and

accounts receivable. Communicate with plumbers on job sites and order supplies as

needed. Attend job meetings with general contractors and all other subcontractors when necessary. Schedule appointments with water testing companies upon completion of jobs.

KESSLER INSTITUE FOR REHABILITATION ~ Chester, NJ May 2004 – May 2006

Admissions Representative – Responsible for incoming calls from local hospital case managers to admit new patients. Verify insurance and acquire pre-certification from

various insurance carriers. Greet patients at admissions office and assist them to assigned

hospital rooms for full patient intake. In charge of providing patients with hospital

bracelets. Provide family members with literature and emotional support when needed.

CHESTER CONSULTATION CENTER ~ Chester, NJ September 2000 to present

Office Manager – Responsible for scheduling appointments, insurance

verifications and medical billing for counseling office. Heavy interaction with

patients and insurance companies. Maintain accurate records for all accounts

receivables. Provide all administrative support for two therapists.

INDUSTRIAL SPRINKLER COMPANY ~ Florham Park, NJ September 1985 – May 1991

Front Desk Receptionist – Began my employment as a receptionist. Greeted all prospective clients and sales reps. In charge of all incoming phone calls for multi-lined

system in a fast paced environment. Received incoming orders from union workers and delivered to an onsite fabrication facility. Received a promotion after one year as an assistant to the supervisor of the service department. Responsibilities included handling incoming calls from foremen, composing proposals for new clients, processing payroll performing all general office duties.

EDUCATION

Whippany Park High School, Whippany, NJ – 1981 graduate

The Hill Institute of Technology, Denville, NJ – 1981 – 1983

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