Technician Cable/Phone/Internet

Location:

Posted:

September 02, 2009

Aurora, IL *****

*****************@*****.***

Objective I am seeking a position that will challenge my ability to effectively manage time and resources.

Experience

2006 – 2008 Central Locating Service Schaumburg, IL

Field Supervisor

• Supervise a crew of 10 – 15 technicians throughout DuPage County.

• Responsibilities include protecting high profile ATT facilities, crew production and working with safety as a priority.

• Effective communication with technicians, management, ATT and contractors is extremely critical.

2004 – 2005 Advanced Communications Inc Streamwood, IL

Telecommunications Area Manager

• Managed 60 techs with a support staff of 5 supervisors and one admin assistant.

• Responsible for weekly budget, invoicing, routing, equipment and vehicle maintenance.

• Developed and maintained client relationships, complaint resolution, and quality control standards. (Comcast)

• Train new technicians on VOIP, high speed data, and cable installation. Trained supervisors and enforced safety programs.

• Recognized in company newsletter for high work ethic

2003 – 2004 Copart Bartlett, IL

Senior Loader Operator

• Significantly reduced time to do daily tasks.

• Discovered new methods that increased productivity by 30%.

2002 – 2003 Discount Tire Naperville, IL

Senior Crew Chief

• Supervised a crew of three to four individuals.

• Handled customer complaints or any difficult situations.

• Consistently had superior service, through faster service and satisfaction.

1999 – 2001 Tennessee National Guard Murfreesboro, TN

Medical Specialist

• Expanded medical supplies by 150%.

• Received an Army Commendation within my first six months.

• Fulfilled the role of a Non Commissioned Officer for the first two years.

Education 2000 – 2001 ITT Technical Institute Nashville, TN

• A.A.S, Computer Science.

• One year until completion.