Management

Motivated self-starter success oriented thrives in growing environment. Excellent skills, accomplished

professional with extensive experience in management, sales, marketing, advertising, and planning.

SUMMARY OF QUALIFICATIONS

• Organizational skills permit handling of multiple tasks and projects simultaneously.

• Positive cooperative teamwork attitude. Attention to details and extremely flexible w/

Several years of secretarial and Administrative support experience.

• Excellent interpersonal and strong communication skills provide the ability to learn new procedures quickly and relate to people at all levels of business and management.

• Ability to work with high profile clients and ability to work independently.

• Outgoing personality, strong interpersonal skills, exhibits enthusiasm, persistence, confidence and effectiveness in establishing and maintaining relationships with team members and/or clients.

• Ability to work under pressure in fast-paced environment using effective problem solving skills and meet deadlines.

• Aptitudes to develop conceptual ideas and provide research to determine project budget.

• Design, Sales and Installation experience in Kitchens, Baths, Media Room, and Library applications inclusive of full remodeling packages to drop ship orders.

• Six plus years Planit, 20/20 and AutoCAD 14 design software experience

• Electronic order placement and billing experience related to cabinets, with attention to detail.

• Process and track progress of invoices and purchase orders.

• Excellent knowledge of Windows Vista, Microsoft Word XP, Microsoft Word 2007, Microsoft Works, Outlook Express, Quick Books Pro, Microsoft Office including Excel, Genesis, Several AutoCAD Design software, Type 75-80 wpm, 10 key calculator.

EXPERIENCE

ALPHA DELTA PI

Property/Facility Manager

Austin, Texas

2004 – September, 2007

• Hire and direct employees maintaining Human Resource files.

• Conduct formal written employee performance evaluations with all employees at least once per year and make periodic personnel reports to upper management.

• Prepare details for Management Meetings giving review of past accomplishments and issues.

• Accumulate bids for improvement projects, work with management in selection process then oversee contractors work to completion.

• Direct and supervise other personnel such as security guards, landscape workers, repair contractors and temporary employees.

• Keep management of any inspections of the property by insurance adjustors and government agencies.

• Immediately report damages, fire, accident or other emergency situations to the management.

• Maintain resident financial records and lease files.

• Maintain Emergency Procedure Folder with latest updates.

• Developed and implemented plan for move in/move out.

• Maintain budgets, work with contractors to improve and maintain property regarding safety, repairs and operation.

• Purchased new refrigerators for the resident apartments as needed

• Designed an office space, purchased desk top, file cabinets and computer.

SEARS, ROEBUCK AND CO.

Sears Appliance Select – Contract Sales

Austin, Texas

February 2004 – June 2004

Consultant

• Developed marketing plan to find new clients through Austin Board of Realtors, send series of form letters, following up with brochures and additional phone calls.

• Managed this inventory of clients through Microsoft Office program.

• Met with builders’ clients, consulting with them regarding the best appliances available for their particular need, sell these appliances and arrange for delivery.

• Place order through electronically transmitted order placement; follow order through to delivery and customer satisfaction.

• Meet budgets and achieve goals set by Regional and District Manager

HARWAY SUPPLY, Austin, Texas

June 2003 to January 2004

Inside Sales

• Sold high end appliances.

• Attended on-going training sessions stressing features/benefits for all appliances.

Vent A Hood, Dallas, November, 2003

Sub Zero Wolf, Madison, Wisconsin – October, 2003

Miele, Dallas, Texas – June, 2003

• Dispatch appliances packages according to customer desired delivery schedule.

• Assist Woodmode and Brookhaven Cabinet Designer with preparation of design work and pricing bid packages.

SIGNATURE KITCHEN AND BATH, Austin, Texas

February 2003 to June, 2003 – Showroom Manager

• Established and nurtured vendor relationships.

• Established and built relationships with builders, architects, interior designers, and remodelers.

• Designed and sold kitchen and bath plans for cabinets, countertops, plumbing, tile and hardwood flooring.

• Managed installation of cabinets to plan.

• Manage staff of showroom.

• Continual updating of pricing books, computer programs, samples and displays.

REICO KITCHEN AND BATH, Richmond, Virginia

August 2001 to February 2003 – Designer

• Ability to instill excitement and confidence in the retail customer encouraging the customer to purchase products that are offered.

• Design and sell kitchen, bath, entertainment centers and media room’s

Projects for remodeling and new construction, average $50K per month – some months to $120,000

• Devise innovative programs, policies with Manager to close sales for the majority of retail traffic that walked into the showroom.

• Design, Sell and oversee Installation for Kitchens, Baths, Media Room, and Library applications.

• Conscientious customer service.

• Develop conceptual ideas and provide research to determine project budget.

• Responsible for placing and tracking orders, collect payments and follow all rules and regulations that come with collection of payments.

• Maintain knowledge of all aspects of Kitchen and Bath industry.

• Proficient in design and measuring.

• Upbeat and positive.

• Proactive in calling on Contractors and Remodeler’s to develop new business.

• Follow-up on all sales and quotes.

SEW SPECIAL QUILTING, INC., Richmond, Virginia

March, 1998 – December, 2002 – President, Owner

• Manage daily accounting responsibilities including accounts payable, budget, and inventory control.

• Supervise employees in maintaining high customer service standards.

• Manage inventory, order and stock merchandise and maintain a current inventory.

• Wrote quarterly newsletters maintaining customer base and increase interest in quilting hobby.

• Maintained teacher interest by providing instructors with new products to increase customer point-of-sale.

LOWE’S HOME IMPROVEMENT, Richmond, Virginia

November, 1999 – August, 2001 – Kitchen and Bath Designer

• Assist customers to determine needs and work together to successfully fulfill needs.

• Establish customer relationships through reviewing blue prints and visiting customer facilities to measure space and design cabinet layout.

• Utilize sales material including AutoCAD, Genesis, catalogues, promotions and credit programs to complete customer projects.

• Maintain proficient product knowledge of merchandise available for stock and special order to exceed company sales productivity standards by 50%.

• Follow up on outstanding quotes and orders to complete projects and increase customer base.

• Continue education to gain knowledge of new products and services available for the customer.

TANDY CENTER MALL, TANDY CORPORATION, Fort Worth, Texas

1987 – 1998 – Mall Manager

• Coordinated and planned marketing activity for 350,000 square foot mall including implementing promotional projects and developing informational and leasing brochures.

• Worked extensively with Fort Worth Arts organizations and business leaders to promote the mall.

• Created and implemented special projects in conjunction with the “Downtown Fort Worth Arts Festival”.

• Organized seasonal activities and promoted five annual Arts and Crafts shows to increase retail sales.

EDUCATION

• University of Buffalo, Buffalo, New York

• Associates in Arts, Concentration in Business Administration

• Hobby: Quilting, Needlework, Reading

Contact this candidate