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Objective:
A position as software quality assurance engineer where I can utilize my script programming, critical evaluation and debugging skills to enhance overall software quality
Summary:
* Over 6 Years of IT experience as a QA Engineer in manual and automated testing environment.
* Experienced in Unit/System/Integration/Regression/Smoke testing/GUI/Functional/End to End Testing as well as Users Acceptance Testing (UAT).
* Expertise in Data Driven Framework for Regression Testing using QTP 9.2
* Expertise in descriptive programming using VBScript
* Ability to do performance testing with QTP9.2 and Quality Center.
* Expertise in Preparing and Designing Effective Test cases
* Experienced in writing test plans, test cases, test reports, quality matrics,test metrics, test procedures and defect tracking with the test management tool likes Test Director, Rational Testmanager,
* My core competency lies in formal requirements engineering, including expertise with IBM Rational tools like Rational Clear Quest, Rational ClearCase.
* Preparing Bug report and Tracking the same to closure
* Experienced in Testing Stand alone, Web based and Client/server applications.
* Exposure in the Quality processes involving in Defect Prevention, Metrics collection and interpretation.
* Involved in Peer and Group Review for most configurable items
* Developed and collaborated with project managers, dba's and application developers both onsite and off-shore
* Have a fair knowledge in Structured Query Language (SQL)
* Understanding of quality management standards such as ISO,CMM
* Self-starter with strong work ethic, good time management skills, Establish and maintain productive working relationship with management, clients.
* Experience in the full Software Development Life Cycle (SDLC) using the Waterfall Model and Rational Unified Process (RUP), STLC with a good understanding of Agile Methodology.
* Experienced with Manual as well as Automated Testing Strategies.
* Experience in writing Java Scripting, and executing complex SQL queries in back-end testing using UNIX shell scripting.
* Can develop SQL queries and interpret stored procedures.
* Capable of conducting User Acceptance testing before the initial release when the project reached the final phase prior to deployment
* Provides feedback to project managers/management on goal/task completion.
* Worked closely with users and business people to understand their requirements and Business Rules.
* Good Interpersonal skills, commitment, result oriented, hardworking with solid Communication Skills.
Education:
Master of Science in Information Technology
Technical Skills:
Automation Testing Tool Rational TestManager, , Clearcase,WinRunner, TestDirector, Load Runner,QTP(9.2)
Languages Java, C,C++,JCL, CICS,COBOL
Defect Tracking Tool Keystone, Rational Clear quest, bugzilla
Version Control Tools
VSS, Clearcase, CVS
Client Side Scripting VB Scripting, JavaScripting
Web Servers Tomcat, Apache, WebLogic8.0, WebSphere4.0
Markup Language HTML ,XML,CSS
Database/Tools Oracle Lite ,DB2, Toad
Operating System Windows 2000/XP/NT,Vista, OS/390,Z/OS,Windows 9x,Unix (AIX,HP), Linux
Other Tools MS-Office (MS-Word, Excel, Power Point)
Testing Methodologies Black Box testing, System testing, Regression testing, Integration, End-to-End testing, Performance testing, Data validation and Verification. ,UAT,Positive,Negative Testing
Professional Experience:
Liberty Mutual, IN – (Aug 2008 – Jul ‘2009)
Senior QA Tester
Description:
Rate Quotes and Claim Reporting System are Web-based e-commerce application accessed by potential customers to buy Insurance products, get free Rate Quote and Report accidents via their website. Customer inputs his personal information to obtain a rate quote. Information is then processed using SSL to add security when sending data over the Internet. Encrypting the data before it leaves the computer does this. The Claim Reporting allows policyholders to report their claims through the Internet. Customer enters some basic information, including policy number and contact information. Once customer has entered the information, they receive a confirmation email, letting them know that their claim has been entered into Internet Reporting System.
Responsibilities:
* Analyzed the business needs, user requirements and specifications to design and determine the various different scenarios and test cases.
* Involved in setting up the framework for Quality Center by creating Requirements, Test Sets and Test Scripts.
* Created Test Cases and Scenarios in Quality Center based on the Functional Specifications Document and Business Requirements Document.
* Developed positive and negative test cases to test the functionality of the application using Quality Center. Also prepared additional test cases as per the new requirements.
* Creating and executing Test Sets in Quality Center and verified actual results with the expected results.
* Performed Smoke Testing on the application before accepting the build for a major testing effort.
* Performed Manual Regression Testing by testing entire functionality of the application and executing manual test cases on different builds and validated the actual results against the expected results.
* Assisted the users in performing the User Acceptance Testing.
* Created and executed the SQL queries to test for the data validations in the reports and other business functionality such as required fields, data formats, and data integrities.
* Created the Traceability Matrix and reports in Quality Center.
* Extensively used Quality Center for defect tracking. Investigated, documented and monitored the defects in Quality Center.
* Periodically updated the QA Manager and the Team Lead with weekly status reports, along with the progress of testing and the future testing strategy.
* Participated in periodical meetings to report the Test Metrics and Defects found in the system. Closed bug reports once they are resolved and verified.
* Worked closely with the developers to verify bug fixes and resolve the defects.
Environment: Quality Center 9.0, Java, Oracle 10g, Internet Explorer, Manual
Davis Vision – Latham, NY Nov2006-July 2008
Sr. Software Quality Assurance
The Benefit Manager is Davis Vision's exclusive online benefits administration tool for existing clients. Registered users can utilize the Benefit Manager to check member eligibility, find a nearby provider, review benefit coverage’s, update enrollment and obtain other useful vision care information for their respective group.
Responsibilities:
* Develop and execute test plans and test cases based on functional specifications
* Develop Manual test scripts based on test cases
* Analyze document and verify system change requests such as defects,enhancements,new features functionality
* Collaborate with the product Management and Development teams through all stages of the development lifecycle
o Executed Automation test scripts and verified actual results against expected results for multiple projects
o Review test plans, test cases, test scripts, and provide timely feedback to the manager and the delivery team
* Build and install software on the internal and customer test environments
* Execute Automated test scripts based on written test cases
* Automate regression testing using an automation tools such as Quick Test Pro and Quality Center
* Used RequisitePro, Clearcase and ClearQuest for requirements management and documents generation, requirements change request process and versioning.
o Utilized defect management tools like Test Director and Rational ClearQuest.
* Conduct meetings to review and prioritize incidents with developers and operation manager
o Formulate test strategy and compose formal test plans from functional and technical specification documents
* Perform Manual Testing and developed automated scripts for Mainframe application using QTP
* Analyzed for both positive and negative scenarios for multiple applications
* Coordinated with call center team lead on day-to-day bases through e-mails, conference calls
* Created comprehensive test plans and test script for multiple projects
* Created and Execute test cases in a timely manner so as to meet project timelines
* Interact effectively with peers, management and cross-functional teams to address and resolve issues
* Developing and implementing QA processes that cover all phases of testing from unit testing through user acceptance testing.
* Attend weekly meetings to discuss about progress of the automation scripts
* Identification, evaluation and implementation of tools to support testing processes
o Identifying opportunities to automate test processes and implementing automated testing where appropriate.
* Ensuring the design and execution of both test script, automated and manual
Environment: Java, Mainframe, QTP, JavaScript, Quality Center, Windows XP
IDA Re-Architecture – Isabela, PR Jan 2005-Oct 2006
QA Engineer
Description:
The IDA “Integrated Deposit Application” is the core banking of Banco Popular which involves batch processing. The purpose of this project is to port the application database from VSAM files to DB2. This project includes re-designing of the sub systems and also introduces the fault tolerance capability into the system.
Responsibilities
* Analysed the requirements to design and determine the various different Test Scenarios and Test cases.
* For each feature, Positive and negative test cases were written and executed manually.
* Writing Test Scripts in Quality Center based on the Functional Specifications, Technical Specifications and Business Requirement Document.
* Executing Test Sets in Quality Center and verified actual results with the expected results.
* Created and executed automation scripts using Quick Test Pro (QTP) and integrated the results in Quality Center.
* Implemented data driven testing using parameterization of different sets of test data using Data-Tables.
* Inserted different types of checkpoints such as text checkpoints, standard checkpoints, table checkpoints etc, for verifications.
* Smoke Testing performed on the application before accepting the build.
* Used Quality Center to perform regression testing for every new build, modification and enhancements in the application. Verified that the bug fixes and closed bugs were not affected.
* Created and executed SQL Scripts to test the data for validations of the database.
* Provided assistance to the users for the User Acceptance Testing.
* Extensively used Quality Center for defect tracking and reporting.
* Weekly updates to the Team lead with reports on requirements coverage, test metrics and defects, status reports showing the progress.
* To verify bug fixes, update bug status, communicate and resolve the defects, issues and understanding the functionality with the developers to ensure the quality of the product.
* Worked in data migration where the data in VSAM files are transformed to DB2 tables.
* Used ClearQuest for all types of change requests, including defects, enhancements, issues and documentation changes with flexible workflow process.
Environment: OS-390, COBOL, JCL, VSAM, Spufi & DMT, Automation& Manual Testing
BT GS SPEED-UK - June 2004 – Jan 2005
QA Engineer
Description:
SPEED is one of the BT sales tools applications. Expansion of SPEED is ‘Solutions Pricing End to End Design’. It sells products and services from secure VPN Matrix. Design and pricing rules are already built into the SPEED application.
These systems deliver capabilities to manage sales, orders, provisioning, service assurance, billing, and reporting for BT Global Solutions business.
It is installed by downloading from Sales Tools portal in BT intranet. The patch is released every fortnight which contains any pricing or product changes. The application will not be launched if the pricing database is more than 60 days
It is used by the sales representatives across UK.
Responsibilities:
* Analyzed User requirements and developed test cases and Review the software test cases against the requirements
* Performed Smoke Testing, Functionality Testing, Regression Test and End to end Testing
* Creating Test Plan, Test Results, Test Reports, CRN and send it to Team.
* Creating Test Scripts and Testing Framework.
* Helped to the development team to automate the Junit test cases using QTP scripts
* Automated all the regression test cases as a single Resource.
* Mentor and manage test team members.
* Involved in Performance test using QTP and Involved in Peer reviews
* Releasing the build to UAT with Client Release Notes after defects are fixed and verified.
* Regularly creating and circulating the Defect Metrics to the team.
* Adhered to Agile Process.
Environment: Core Java, Swing, Manual and Automated Testing
SPEED-UK Sales Persons-Aug 2003-April 2004
Description:
Pricing tool is used to find the Pricing for the IP Converge services. Order tool is used to create the input data which can be used for SPEED.
Sitescreen is an online tool which is used to validate the Postcode
And ADSL data
FAST MSS is an online sales tool to sell the Managed Security proposition through BT Channels. The tool allows the sale of Cisco and Nokia firewalls, making it easier to price and produce a contract
FW1.3 (Firewall) and SITW2.8 (Secure Internet Teleworker) offline tools are few among the other sales tools which allows the sale of Cisco and Nokia firewalls as well as Secure Internet Teleworker (SITW) Services, making it easier to calculate price
Responsibility:
* Understanding Business Rules and Requirement Document.
* Develop test strategies, test plans, RTM and effective test cases.
* Execute test cases, Perform functional and regression testing
* Participating in the peer reviews.
* Create the test status reports/Defect reports for the management.
* Creating a test data and importing them into SPEED and check.
* Testing in Local, CAT/DEV, LIVE environments.
* Created Test scripts for Smoke test case.
Environment: Excel, Java, Java Script, ASP, HTML, Manual