Kyndra L. Thomas
**** ***** *****, *************, ** 30043
Cell: 770-***-****
**********@*****.***
Sr. Administrative Assistant
Profile
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Education
San Diego City College
Relevant Courses:
Project Management
MS Office
Keyboarding and Document Formatting
Communication Skills
Human Resources Office Procedures
Key Skills
Office Skills: Office Management
Records Management
Database Administration
Spreadsheets/Reports
Event Management
Calendaring
Front-Desk Reception
Executive Support
Travel Coordination
Computer Skills: MS Word
MS Excel
MS PowerPoint MS Outlook
MS Access
MS Project MS Publisher
Experience
Conestoga Rovers – Duluth, GA Sr. Administrative Assistant /
Office Manager, 2000 to 2011
Handled multifaceted administrative tasks (e.g., data entry, filing, records management and billing) as the assistant to the Secretary/Vice President/Office Manager and Project Managers. Coordinated travel arrangements, maintained database and filing system. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
Highlights:
• Maintain executive/project manager(s) calendars, and travel itineraries.
• Coordinated special events, large group meetings, conferences, and audio-visual equipment.
• Prepare and submit expense reports for executive/project managers.
• Operate personal computer to compose and edit correspondence letters, memoranda’s, formatted reports and ensured a timely delivery to the client; prepare, transcribe, compose, type, edit, and distribute agendas and minutes of meetings. Provides solutions to cell phones, pagers, computer hardware/software needs and problems.
• Maintain and stock office supplies and equipment.
• Ensure shared equipment and/or services are functioning and stocked properly.
• Create databases and spreadsheets to monitor information as needed.
• Organize and prioritized large volumes of information and calls.
• Adhere to strict confidentiality and information privacy requirements.
• Demonstrate excellent verbal, written, and interpersonal communication skills.
• Negotiates conflict and difficult situations with tact and candor.
• Participates in committee meetings, prepares and distributes agenda, prepares presentation summaries, manages logistics and oversees action items.
• Researches, compiles and formats information into databases and spreadsheets.
• Types, edits, and creates correspondence, such as forms, emails and letters.
• Reviews and edits all documents prepared for executive approval as needed.
• Acts as an information source on organization policies, procedures, & resources.
• Reviews executive's mail drafts responses or refers issues to appropriate staff member.
• Handled the responsibilities of interviewing potential candidates and making proper referrals. Coordinates new employee work environment, to include space assignment, telephone and computer arrangement.
• Labels, sorts and maintains department confidential files.
• Hiring/training and managing daily schedules/activities of all administrative staff.
• Responsible for monitoring and supervising monthly and weekly timesheets and expense reports for all employees.
• Handled sensitive customer issues and important/confidential employee matters.
• Strong customer service orientation.
References upon request.