Santa Fe Springs, CA 90670 Home: 714-***-****
Objective: I am pursuing further education in Engineering to utilize my knowledge and experience.
Summary of 2011- Farmers Insurance Agency Owner Santa Fe Springs, CA
• Sales of all lines of insurance; Auto, Home, Life, business & commercial
• Customer Service of clients
• Claims Department
2010-2011 Equity Residential Anaheim, CA
• Service Manager
• Supervising all aspects of the Maintenance community (staff, vendors, budgets and operations)
• Broad knowledge of trade skills (HVAC, electrical, mechanical, appliance)
• Apartment turn-over, pool and spa maintenance
• On call with emergency pager
• EPA Certified Universal
2008-2010 Resort at Pelican Hill Newport Beach, CA
• Resort Engineer: Guest calls, pool chemical testing, air handlers, chillers, general maintenance and preventative maintenance
• Change lights, ballast etc.
2006-2008 Knott’s Berry Farm Resort Hotel Buena Park, CA
• Hotel Engineer: Guest Calls, concerns and emergencies
• General Maintenance/ Structural Engineer
Education: 2008-2010 Kaplan University Buena Park, CA
• School of Business Administration and Management.
• Completed first year with 3.6 GPA
• Awarded on Dean’s and Presidents List
2002-2006 Western High School Anaheim, CA
Experience: Customer Service
• 6 Years trained experience
• Exceptional customer service
References: Kate Mendez, Director of Operations, Knott’s Berry Farm Resort Hotel.
Keith Thompson, Vice President of Facilities, Resort Properties.