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Customer Service Engineer

Santa Fe Springs, CA
August 17, 2012

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***** ********* *** ****: 714-***-****

Santa Fe Springs, CA 90670 Home: 714-***-****

Zach Lemming

Objective: I am pursuing further education in Engineering to utilize my knowledge and experience.

Summary of 2011- Farmers Insurance Agency Owner Santa Fe Springs, CA


• Sales of all lines of insurance; Auto, Home, Life, business & commercial

• Customer Service of clients

• Claims Department

2010-2011 Equity Residential Anaheim, CA

• Service Manager

• Supervising all aspects of the Maintenance community (staff, vendors, budgets and operations)

• Broad knowledge of trade skills (HVAC, electrical, mechanical, appliance)

• Apartment turn-over, pool and spa maintenance

• On call with emergency pager

• EPA Certified Universal

2008-2010 Resort at Pelican Hill Newport Beach, CA

• Resort Engineer: Guest calls, pool chemical testing, air handlers, chillers, general maintenance and preventative maintenance

• Change lights, ballast etc.

2006-2008 Knott’s Berry Farm Resort Hotel Buena Park, CA

• Hotel Engineer: Guest Calls, concerns and emergencies

• General Maintenance/ Structural Engineer

Education: 2008-2010 Kaplan University Buena Park, CA

• School of Business Administration and Management.

• Completed first year with 3.6 GPA

• Awarded on Dean’s and Presidents List

2002-2006 Western High School Anaheim, CA

Experience: Customer Service

• 6 Years trained experience

• Exceptional customer service

References: Kate Mendez, Director of Operations, Knott’s Berry Farm Resort Hotel.

Keith Thompson, Vice President of Facilities, Resort Properties.

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