M.com & Post graduate diploma in banking & Operations

NIDHI SWAROOP (M.COM, PGDBO)

Flat No.**, Shanti Kunj Housing Society Mob: 095********

Behind Kedari Garden Email: *******.**@**********.***

Fatima Nagar, Wanowari

Pune-411040

CAREER VISION:

To work in a challenging business environment and to excel in all assignments that I take up in my professional career, so as to make a meaningful contribution to the organization which can provide wide ranging exposure and sufficient responsibilities to further my skills and knowledge

EXPERIENCE: Total 2 Years & 9 months Experience.

ICICI Bank Ltd: Worked as CUSTOMER SERVICE OFFICER from 2nd March 2009 to 10th Dec 2011.

Roles & Responsibilities:

• Handling Cash Counter

• Compliance of RBI guidelines

• Controlling of Gold

• Handling Customer Query like RTGS, NEFT, Bank Statement, etc.

• Various internal reporting like CAT 1 ISRA etc..

ACHIEVEMENTS:

• Recieved Service Excellence Award 2009-2010 from ICICI BANK LTD. for the “BEST EMPLOYEE” & “BEST DEBUTANT” AWARD

• Received “ EAGLE EYE AWARD” for prevention of fraud in ICICI Bank, Faridabad in December,2010

CERTIFICATIONS:

Certification in Depository Operations (NCDO) from ICICI Bank in April 2009.

PROFESSIONAL QUALIFICATION:

• Post Graduate Diploma in Banking Operations (PGDBO) from Institute of Finance, Banking & Insurance (IFBI), Lucknow in 2008.

ACADEMIC QUALIFICATION:

Examination Year School/ University Result

Master In commerce 2008 University Of Lucknow 60%

Bachelor in Commerce 2006 University Of Lucknow 62%

Senior Secondary 2003 CBSE 73%

Higher Secondary 2001 CBSE 67%

COMPUTER SKILLS:

Programming Languages- JAVA, HTML/DHTML & Dream Weaver, Flash

Application package- MS-Office, Efficiency in Internet Browsing

Knowledge of FINACLE software & implemented on it in ICICI Bank

PERSONAL DETAILS:

Date of Birth: 4th November 1985

Father’s Name: A.R.Swarup

Mother’s Name: Vineeta Swarup

Marital Status: Married

PERSONAL ATTRIBUTES:

• Confident, self-motivated, Energetic and willing to work in demanding circumstances.

• Skilled in scheduling, communication, coordinating, team building and human management.

• Adjustable in any circumstances

Date-

Place- Pune (Nidhi Swaroop)

Contact this candidate