Eric Bonaventure
Resume:
ERIC BONAVENTURE
*** **** **** ******, ********, New York 11210
****************@*****.***
QUALIFICATIONS PROFILE
Proactive, self-motivated professional with combined skills in driving and customer service honed through comprehensive years of experience. Effectively deal with the workflow and apply practical approaches that help improve organizational functions. Proven reputation of uncompromising dedication in providing first-rate customer service while maintaining professional demeanor. Articulate communicator, bilingual in English and Haitian Creole. Currently hold Class B Commercial Driver’s License and Taxi & Limousine Commission License (TLC) for New York City; 19A Certified.
CAREER OVERVIEW
TRANSPORT OPERATIONS
- Administered dependable daily private car service to airports and numerous locations in the Brooklyn area
- Assumed full responsibility in the transportation of disabled clients by appointment to desired locations
- Transported clients to various locations by assuming roles of a dispatcher if the need arises
- Employed extensive alertness to ensure passengers’ and drivers’ safety
- Accurately collected fares and handled high-end and private manifest records
- Executed vehicle checks before and after daily routine
- Wrote and prepared client transaction reports for dispatcher
- Aided wheelchair-bound and other disabled clients to offer help and assistance
CUSTOMER SERVICE AND RELATIONS
- Demonstrated punctuality and attentiveness in responding to 13 customer calls each day
- Established strong and superior customer relations
- Organized and showed capability in fostering positive working environment
- Directed client transactions with both cash and credit
- Awarded with 6 pins for providing superior customer service
WORK CHRONOLOGY
Access-a-Ride Bus Operator
All Transit ~ Far Rockaway, NY Aug 2006-Present
Access-a-Ride Bus Operator
MV Transportation ~ Brooklyn, NY Mar 2005-Apr 2006
Taxi Operator
Mill Basin Car Service ~ Brooklyn, NY Jul 2003-Feb 2005
EDUCATION AND CREDENTIALS
ASSOCIATE’S DEGREE IN LIBERAL ARTS
Brought of Manhattan Community College, City University of New York (CUNY) ~ New York, NY
Class B Commercial Driver’s License | Certified, 19A | Taxi & Limousine Commission License for New York City
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