Executive/Administrative Assistant

Professional Experience

Colonial Electric Supply Company, King of Prussia, PA July 2009-January 2011

Accounts Receivable Coordinator

Applied and verified daily branch cash register closings from 19 locations and posted lockbox payments, cash, check and credit card payments delivered to the office, NSF checks, wire transfers and redeposits.

Posted journal entries to the general ledger with appropriate references to source documents.

Researched and fielded questions from branch and office employees regarding payments.

Generated and maintained daily folders and spreadsheets containing pertinent payment information in order to keep accurate backup data.

Prepared and transported daily deposits to the bank, while also ensuring that branch managers deposited their cash and checks on a timely basis and contacting them

with any questions or concerns.

Provided training for new team members and verified that they had an accurate understanding of company operations and procedures in relation to the position.

Initiated and authored a training resource manual outlining company policies and procedures relevant to the role.

Maintained Cash and Accounts Receivable spreadsheets on a daily basis.

Reconciled the bank on a daily basis, downloaded monthly bank statements, prepared the AR side of month-end and assisted with year-end closings.

Assisted in the accurate resolution of customer disputes and deductions by researching returns, proof of delivery and communicating with salespeople about accounts in

question.

Medstaff, Inc., Newtown Square, PA August 2008-January 2009

Accounts Receivable Clerk

Coordinated accounts receivable process to ensure accurate and timely distribution of billings.

Analyzed billings and prepared additional reports as required.

Corresponded with customers as necessary to ensure accounts were updated.

Responsible for depositing checks and coordinating with other departments for failed check resolution.

Posted receivables and month-end journal entries in PeopleSoft and MARS (Proprietary CRM).

Wrote and resolved short pays and processed invoices on a weekly basis.

Researched interdepartmental queries and provided results to requester.

Starbucks Coffee Company, King of Prussia, PA September 2002-June 2008

Store Manager

Drove the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them in order to meet

operational and organizational objectives.

Planned, identified, communicated and delegated appropriate responsibilities and practices to store partners to ensure smooth flow of operations.

Constantly reviewed store environment and key business indicators to identify problems, concerns and opportunities for improvement. Provided coaching and direction to

the store team in order to achieve operational goals through the use of development plans and performance reviews.

Monitored and managed up to twenty-five employees to ensure partner development and talent acquisition to achieve and maintain store operational requirements.

Developed and maintained positive relationships with partners in the district by understanding and addressing individual motivation, needs and concerns.

Facilitated new partner orientations and training at the regional level.

Pratt & Whitney Dallas Aerospace, Miami, FL June 2001-June 2002

Administrative Assistant

Provided administrative support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and

inquiries.

Responsible for accounts receivable, responding to customer inquiries and establishment of accounts.

Scheduled and coordinated meetings, interviews and appointments for supervisors.

Managed interoffice communication by preparing, transcribing, composing and editing customer correspondence and internal memorandums.

Coordinated with various staff for operational support activities of the unit, such as keeping an accurate inventory of and ordering office supplies.

EDUCATION Bachelor of Arts in International Studies and Spanish

Minor in Political Science

University of Miami, Coral Gables, FL May 2002

COMPUTER SKILLS Microsoft Office and PeopleSoft

LANGUAGES Proficient in Spanish

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