Administrative Executive Assistant

Monica Bernales

Phone: 786-***-****

Email: **********@***.***

Education

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Bachelor of Science in Journalism Aug. 1995 - June 1997

Universidad Autonoma, Barranquilla, Colombia

Experience

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Executive Assistant to V.P. of Customer Service and IT Director. Sept. 2007 to Nov. 2010

Bupa Latin America, Miami, FL

• Provide complete and confidential administrative support, creates correspondence and reports.

• Coordinates travel and department events; manages agenda, appointment and meeting calendars.

• Receives, open and prioritizes incoming mail ensuring all correspondence is dealt with in a timely manner and prepares replies where appropriate.

• Create and manage expense reports including company credit cards conciliation.

• Screens incoming calls, determines their importance and priority and when possible deals with call using tact and diplomacy.

• Assists in the preparation of presentations and reports, researching material as requested.

Executive Assistant to Regional Controller. March 2004 - July 2007

Volkswagen Group Latin America, Miami, FL

• Provide Administrative and Logistical support to Controllership area.

• Assist Controller in managing account payables, account receivables and conciliation of accounts.

• Support Controller in arranging and reporting of Budget and other internal control functions and operations.

• Contribute to Marketing Campaigns and special projects for VW and AUDI in the Latin American Region.

• Perform clerical work such as attending all customers’ service calls and orders, maintaining executive calendars, expense reports, travel arrangements and coordination of meetings for the office.

Administrative Assistant/ Receptionist March 2002 - March. 2004

Sumitomo Corporation, Miami, FL

• Assist project consultants in complying with all legal and general requirements for the different projects.

• Collaborate in brainstorming sessions with construction and development agents.

• Develop and control construction schedules.

• Perform clerical work such as maintaining calendars for V.P. and Project Administrators.

TV Production Assistant April 1995 - Aug. 1997

Telecaribe Productions LLC, Barranquilla, Colombia

• Translate incoming “cable” news from English to Spanish.

• Collect, organize and present real-time production data and information.

• Assist in organizing sequence of news.

• Communicate and participate in decision making process with production manager for development and production of news.

Skills

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• Bilingual: English and Spanish.

• Windows, Microsoft Word. Microsoft PowerPoint. Microsoft Access, Microsoft Excel,

• Internet Research, Microsoft Outlook, QuickBooks, QuickBooks Pro and SAP R3.

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